Job summary
- Main area
- Cardiology
- Grade
- Band 5
- Contract
- Fixed term: 7 months (End Date of FTC must be 1st June 2026)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 205-7570347-A
- Employer
- University Hospitals of North Midlands NHS Trust
- Employer type
- NHS
- Site
- University Hospitals of North Midlands NHS Trust
- Town
- Stoke-on-Trent
- Salary
- £31,049 - £37,796 PA
- Salary period
- Yearly
- Closing
- 17/12/2025 23:59
Employer heading
Operational Services Manager
Band 5
Job overview
Operational Services Manager Band 5
An exciting opportunity has arise for a band 5 operational services manager for the Cardiology Directorate.
You will assist the Directorate Management Senior Team, as directed by the Directorate Manager / Matron in the efficient and effective operational management of resources within Cardiology and Cardiology Diagnostics in order to deliver continually improving high quality patient care within the resources available.
Main duties of the job
Some of the key duties of the role include:
- Manage Medical Secretarial and Diagnostic Administration Staff
- RTT, Diagnostic and long wait pathway validation.
- Clinic management to ensure clinics are fully utilised
- Monitor sickness absence, Statutory and Mandatory training and PDRs in accordance with Trust Policy and ensure regular reporting is provided.
- Support with medical staffing enquiries and rota coverage.
- Work closely with the wider Directorate team to ensure operational management is covered
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
Please see the attached job description and person Specification for further details on the duties and responsibilities of this role.
Person specification
Qualifications
Essential criteria
- Educated to degree level or equivalent level of knowledge
Desirable criteria
- Diploma/Degree in Management or health related subject
Experience
Essential criteria
- 2 years experience of working in an acute Trust (working to degree level) in a management role
Desirable criteria
- Experience of management of change issues
- Experience in introducing innovative practice
Skills & Knowledge
Essential criteria
- Operational management skills
- Leadership and team building skills, able to develop strong multi-disciplinary relationship
- Ability to work in a high pressured environment & work to deadlines
- Ability to develop and deliver action plans in relation to the NHS Agenda
- Able to positively influence to ensure effective and efficient delivery of service
- Awareness of NHS plan access Targets
Desirable criteria
- Knowledge of the business planning process
- Knowledge of workforce planning
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sean Davies
- Job title
- Deputy Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01782 675940
- Additional information
If you are interested, in the first instance please contact Sean Davies or Zoe Hayes, Deputy Directorate Manager, Tel 01782 675940
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