Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 301-AFC-26-8147232
- Employer
- Midlands Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Merlin House
- Town
- Tamworth
- Salary
- £25,760 - £27,476 per annum (pro-rata)
- Salary period
- Yearly
- Closing
- 03/08/2026 23:59
Employer heading
*Internal MPFT only* -Business Support Assistant
NHS AfC: Band 3
Job overview
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Adult Social Care - Older People and Physical Disability (OPPD)
OPPD East Social Care Pathway requires a Business Support Assistant - Band 3 (Agenda for Change)
Full time post 37.5 hours per week, Monday to Friday 8.30am – 5.00pm (working pattern to be negotiated)
Location: Tamworth, Lichfield, East Staffs or Moorlands - blended working - working from home and in the office.
Main duties of the job
We are looking for a highly experienced and hard-working Administrator to complement our Business Support team supporting OPPD East Social Care Pathway. You will provide a high level of dedicated administrative support to established teams of Social Care Practitioners. A strong sense of teamwork and commitment to maintaining high standards is essential to this position. You will be required to provide comprehensive and confidential administrative and clerical activities to meet the needs of various services; you will effectively communicate related information and advice to enable the teams to achieve operational excellence. You will be required to undertake general office duties and support the teams and Managers where required. You will also be required to take minutes at Adult Protection meetings, producing a written record following the meeting on a regular basis.
All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people
Detailed job description and main responsibilities
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Detailed job description and main responsibilities
For further information of this role please see attached the job description and person specification.
On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA ‘stage’ (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.
Please note:- If enough applications are received prior to the closing date, the vacancy may close sooner.
Person specification
Qualifications
Essential criteria
- GCSE English grade C or above or equivalent experience
- IT qualification equivalent to the competency level of ECDL/CLAIT etc.
- Apprenticeship/ NVQ Level 3 in Business Administration or equivalent qualification or equivalent knowledge gained through experience
- Demonstrate a commitment to further training and development commensurate with the grade
Experience
Essential criteria
- Experience of using computer based information systems in an office environment
- Ability and experience of using IT systems including Microsoft Office/MS Teams and have accurate and competent keyboard skills
- Experience of minute taking
Desirable criteria
- Knowledge/ Experience of Patient Clinical Systems, in particular the Trust System and Local Authority systems
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Claire Barratt
- Job title
- OPPD Business Manager – South East
- Email address
- [email protected]
- Telephone number
- 01827 905006
- Additional information
For further information please contact: [email protected] or [email protected]
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