Job summary
- Main area
- Maternity
- Grade
- NHS AfC: Band 3 (2 until completion of Care certificate and competencies)
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 179-7519588-W
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- West Suffolk Hospital NHS Foundation Trust
- Town
- Bury St Edmunds
- Salary
- £24,465 - £26,598 pro rata, per annum
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading

Antenatal Clinic Maternity Support Worker
NHS AfC: Band 3 (2 until completion of Care certificate and competencies)
Job overview
This is an exciting post that will enable you to come and see for yourself what a friendly and caring service we provide. We are looking for passionate Maternity Support Worker who respond well to change and want to help us improve the care women receive in our service.
We are seeking a passionate person, who is committed to providing quality care to pregnant women and their families, to join our dedicated healthcare team as part of our Antenatal Clinic. As an antenatal clinic maternity support worker, you will be involved in providing comprehensive care to expectant mothers during the antenatal period. The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; to provide a safe and holistic approach to woman centred care.
You will be provided with an induction programme and full training to fulfil the role requirements.
This is a permanent post 17 hours per week.
West Suffolk NHS Foundation Trust is responsible for providing personalised care to approximately 2,400 women during their childbirth experience.
The maternity service at West Suffolk NHS Foundation Trust is evolving. Currently responsible for the care of approximately 2400 births each year, the service offers choice of care pathway, lead professional and place of birth to women primarily living in the Bury St Edmunds, Newmarket, Thetford, Sudbury, Haverhill and surrounding areas.
Main duties of the job
A Maternity Support Worker uses general skills to enhance the service offered to women and their families across a range of aspects of maternity service delivery under the close supervision of a registrant.
Scope of role:
Maternity Support Workers work alongside registered practitioners and other members of the maternity care team who provide direct delivery of care to women and their families accessing hospital-based services. They may undertake basic care tasks, as part of routine care for women and their babies, and for which they have been appropriately trained. Where they do so, they will follow planned care programmes whilst being closely supervised by a registered midwife or nurse.
As part of their role an MSW will be required to complete a Care Certificate and other training relevant to the role (band 2 until completed).
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Please see job description for details
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Certificate of sponsorship – For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Person specification
Education and qualifications
Essential criteria
- Regulated Qualifications Framework Level 2 functional skills in literacy and mathematics.
- 5 GCSE Equivalent OR Previous clinical experience within health and social care settings relevant to role and evidences values associated with the NHS constitution and commitment to Level 3 role development including completion of Care Certificate (12 weeks from Commencement of post)
Desirable criteria
- Previous experience in a maternity setting
Experience and knowledge
Essential criteria
- Working within a hospital or caring environment
- Working/Communicating with the general public
- Communication with a wide range of different people including service users, carer’s and members of the multidisciplinary team
- Working in a team
Desirable criteria
- Experience of working with families, mothers, and babies
Skills and abilities
Essential criteria
- Excellent written and verbal communication
- Demonstrates awareness of the 6C’s, Trust values, and Patients First Service Standards.
- Able to understand the importance of how to apply person centred values in the care environment: Privacy, Dignity, Respect, Active Participation, Equality, Diversity and Confidentiality
- Demonstrates an awareness of the importance of keeping the clinical environment safe and clean.
- Ability to use computerised systems
Desirable criteria
- Knowledge of Data Protection Act
- Understanding of risk Management and health and safety issues, including safe manual handling
Personal qualities
Essential criteria
- A genuine interest in kind and compassionate caring
- Flexible approach to working hours and duties
- Able to cope with exposure to unpleasant smells and bodily fluid
- Able to deal with challenging situations
- Able to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Cathy Adkins
- Job title
- Antenatal Clinic ward manager
- Email address
- [email protected]
- Telephone number
- 01284 714011
- Additional information
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