Job summary
- Main area
- Mortuary
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time
- Job share
- Flexible working
- Job ref
- 179-7271557-C-B
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- West Suffolk Hospital
- Town
- Bury St Edmunds
- Salary
- £31,049 - £37,796 per annum, pro rata
- Salary period
- Yearly
- Closing
- 03/11/2025 23:59
Employer heading
Medical Examiner Officer
Band 5
Job overview
The Medical Examiner Service became statue law on 9th September 2024, meaning that all deaths in England and Wales that are not taken for investigation by the Coroner, are required to be secondarily independently reviewed by the Medical Examiner.
The Medical Examiner Service at the West Suffolk Hospital are responsible for reviewing deaths from within the Hospital and surrounding community, including care homes, Hospices and Coroner referred cases.
The role of the Medical Examiner Officer is vital for ensuring deaths are received, reviewed and action in a timely and professional manner, providing administrative support to the Medical Examiner, and a compassionate and efficient service to the bereaved.
The Medical Examiner Officers work closely with the Hospital Mortuary and Bereavement services, and including, but not limited to, hospital medical teams, Patient Advise and Liaison Services and Learning from Deaths Team. We also work very closely with external stakeholders at the GP practices aligned with our service, the Coroner Services and Registrar Services.
Main duties of the job
To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patient’s death.
Work with medical examiners to aid them in their responsibility for overseeing the death certification process for all deceased patients in the organisation/community, as determined by the National Medical Examiner’s Officer.
To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical examiner.
To assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR).
To refer patients to the coroner for further investigation on approval by the medical examiner
Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Please see the full job description for further information
Job responsibilities:
Key Tasks & Responsibilities:
• Ensuring deaths are received, reviewed and action in a timely and professional manner, providing administrative support to the Medical Examiner, and a compassionate and efficient service to the
bereaved.
• To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patient’s death.
• Work with medical examiners to aid them in their responsibility for overseeing the death certification process for all deceased patients in the organisation/community, as determined by the National Medical Examiner’s Office
Person specification
Education and qualifications
Essential criteria
- Educated to Batchelor’s degree level or equivalent working knowledge in related field.
- A commitment to life-long learning and undertaking personal development opportunities.
- The ability to communicate effectively with a wide range of stakeholders, including the recently bereaved.
- Completed e-learning MEO core training modules prior to starting in the post.
Experience and knowledge
Essential criteria
- Experience of working with people in sensitive and emotional situations.
- Experience of working in a healthcare setting with multi-disciplinary teams across organisational boundaries.
- General knowledge of clinical/medical terminology.
Desirable criteria
- Knowledge of the Death Registration Reforms Legislation 2024
- Knowledge of the special requirements of various faith groups and respect for equality and diversity of issues around formalities following a death.
- Knowledge of the Coroner & Justice Act 2009 reference to the medical examiner system. Full understanding of the medical examiner system operational remit when incorporated within Bereavement Services or as a stand-alone office
Skills and abilities
Essential criteria
- Strong interpersonal skills demonstrating the ability to communicate in difficult and emotional situations with empathy and professionalism with all stakeholders.
- Ability to work as part of a team and organise fluctuating workload around competing priorities.
- Competent in the use of IT software systems and handling sensitive personal identifiable data
Personal qualities
Essential criteria
- Proactive and self-motivated with the ability to deputise for senior MEO often at short notice.
- Approachable and supportive to all levels of staff and bereaved families in a non-judgemental and discreet manner.
- Professional appearance, manner and awareness of impact of own behaviour on others.
- Ability to maintain a calm manner in a range of challenging and emotive circumstances
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Holly Rumbelow
- Job title
- Lead Medical Examiner Officer
- Email address
- [email protected]
- Telephone number
- 01284 713535
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