Job summary
- Main area
- nursing
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 179-8233157-CS
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- West Suffolk Hospital
- Town
- Bury St Edmunds
- Salary
- £25,760 - £27,476 AFC Band 2 whilst training and until competencies achieved
- Salary period
- Yearly
- Closing
- 20/10/2026 23:59
Employer heading
Nursing Assistant - Outpatients
NHS AfC: Band 3
Job overview
Could you help West Suffolk Hospital to deliver the best quality and safest care to our local community?
An exciting opportunity has arisen for a full time (37.5 hours) Band 3 Nursing Assistant to join our Outpatients team sitting under the umbrella of Clinical Support. You will be assisting Dr`s and specialist nursing teams with the smooth running of the Outpatient clinics. We are looking for dynamic and highly motivated individuals to join a team of dedicated and enthusiastic staff members who strive to deliver care of the highest quality.
The Outpatients department can offer opportunities to learn and develop skills in a wide range of different medical and surgical specialities. The successful candidate will need to have good communication skills with a flexible approach to working.
The successful candidate will need to demonstrate excellent interpersonal skills and a drive to promote a high standard of care for our patients. This post covers our West Suffolk Hospital site as well as clinics in our satellite sites at Thetford, Haverhill, Newmarket and Sudbury.
If you have the necessary skills, experience and qualities to help us to put patients first, please contact Cindy Benham, Sister, Outpatients on 3265 for an informal discussion or to arrange a visit.
Main duties of the job
Please see the attached job description and person specification for the main duties of the job role.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Please see the attached job description and person specification for the main duties of the job role.
Person specification
Education and qualifications
Essential criteria
- Holds National Care Certificate or be willing to undertake and complete within 12 weeks or starting
Desirable criteria
- National Care Certificate holder
- Functional skills level 1 Maths and English or GCSE equivalent
- Previous experience of being a Health Care Support Worker
Experience and knowledge
Essential criteria
- Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
- Ability to work with staff from a diverse range of back-grounds
- Ability to work alone or in small team
Desirable criteria
- Experience of working within a health care environment.
- To demonstrate a range of procedures and practices, base level of theoretical knowledge
- Demonstrate through previous experience the ability to escalate concerns
- Ability to work in a multi-agency team
Skills and abilities
Essential criteria
- Good communication skills (written and verbal).
- Effective use of electronic solutions to support the delivery of patient care.
- Able to carry out well defined routine tasks.
- Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
- Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.
Personal qualities
Essential criteria
- Committed to delivering high standards of patient care.
- Friendly, open, empathetic and compassionate
- Professional outlook and positive attitude.
- Able to meet the flexible needs of the role and duty roster.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Cindy Benham
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 01284713265
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