Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 179-7824442-I
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Mildenhall Hub
- Town
- Mildenhall
- Salary
- £28,392 - £31,157 pro rata per annum
- Salary period
- Yearly
- Closing
- 14/04/2026 23:59
Employer heading
Local Clinical Administrator (LCA) Mildenhall INT
NHS AfC: Band 4
Job overview
Do you have excellent communications skills, and a keen eye for detail?
Can you effectively manage multiple tasks and priorities, staying calm, ensuring optimal organisation of back office task?
If so, this is the role for you!
The Mildenhall Integrated Neighbourhood Team are looking for an extremely professional, conscientious, calm and confident individual to be a Local Clinical Administrator (LCA).
This role will be focused on supporting the Clinical Teams (Nursing, Therapy and Community Matrons).
This involves working closely with both healthcare professionals, other professionals outside of the INT, the general public, and often, their significant others. This role will offer a wide a varied number of tasks. No two days will be the same! Which makes it a really exciting role!
Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are essential parts of the LCA role.
Main duties of the job
To act as the Local Administrator to the local INT.
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To be present at the team site to provide an efficient, comprehensive and confidential administrative service to support the health and social care staff locally in the INT in the day to day administration of the service.
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To provide a professional and polite service to support the INT in scheduling patient/service user appointments.
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To be responsible for the administrative aspects of procurement of goods and supplies for the INTs in collaboration where necessary with the centralised admin hub.
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To contribute to audits and reports as require.
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To actively contribute to the Health and Safety of the INT.
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To manage and co-ordinate the local induction of all new staff and students in collaboration with the centralised admin hub as necessary.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
The LCA main responsibilities consist of Communication and Teamworking, Planning and Organising, Professional/Administration, Monitoring, Analysis and Evaluation, Managing People and Resources, Training and Teaching, Policy and Service Development.
Person specification
Education & Qualification
Essential criteria
- • Good general education
- • 4 GCSE Grade 4 and above or equivalent, to include Maths and English
- • RSA 2/3 or equivalent experience
- • Higher National certificate in Business Administration or equivalent or relevant experience
Desirable criteria
- • NVQ Level 3 – Business Administration
Experience & Knowledge
Essential criteria
- • Data entry skills
- • Clerical Experience
- • An ability to demonstrate initiative and to work well under pressure
- • Ability to work with speed and accuracy
- • Ability to prioritise workload
- • Able to communicate effectively both verbally and written
- • Full knowledge of Microsoft Office applications including Excel, PowerPoint and Publisher.
- • Minute taking skills
- • Attention to detail
- • Use of database
- • Knowledge of Patient/service user Administration System and other hospital systems i.e. SystmOne, eCare, Evolve, HealthRoster, LAS
Desirable criteria
- • Understanding of medical terminology
- • Understanding of hospital policies
- • Previous NHS experience
- • Ability to collate, analyse and interpret numerical and textual information
- • Ability to understand and discuss different data queries
Skills & Abilities
Essential criteria
- • Able to work to specific policies and guidelines
- • Good team player
- • Positive interpersonal skills
- • Awareness of patient/service user confidentiality
- • Ability to work calmly in a busy environment
- • Time Management skills
Personal Qualities
Essential criteria
- • Flexible approach to work duties
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Pippa Sharp
- Job title
- INT Team Manager Mildenhall (Health)
- Email address
- [email protected]
- Telephone number
- 07974854876
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