Job overview

Surrey and Boarders NHS Foundation Trust  are looking for a Bank Administrator to join their team .

You act as the Administrator for General Practice Integrated Mental Health Services (GPimhs) and/or Mental Health Integrated Community Services (MHICS) for the Primary Care Network (Group of GP Practices in an area).

Location: Farnborough with office base in Aldershot

This is a ASAP start date until 2nd of January 2026. Full time (37.5 hours per week), Monday - Friday. 

Main duties of the job

• Act as a key liaison between the administrative team and the GPimhs/MHICS leadership, ensuring administrators’ views are effectively represented in leadership discussions
• Serve as the nominated EMIS/SystmOne Champion User, providing expert guidance, troubleshooting support, and user feedback to enhance system efficiency.
• Oversee the accurate and timely updating of patient records within EMIS and SystmOne.
• Conduct regular system audits across local Primary Care Networks (PCNs) and produce reports or data insights as required.
• Receive and process patient referrals, ensuring appropriate allocation to clinicians and accurate documentation in EMIS/SystmOne.
• Provide comprehensive secretarial support including diary management, arranging internal and external meetings, and coordinating cover arrangements.
• Log incidents accurately via DATIX, and support with ESR (Electronic Staff Record) approvals as needed
• Coordinate the onboarding process for new staff, including setting up access to digital systems (EMIS, SystmOne) and arranging electronic devices via SABP/PCN digital portals.
• Facilitate staff induction into internal workflows, systems, and communication processes
• Provide ad-hoc cover for colleagues during short-term absences due to annual leave or sickness.
• Extract and compile data from internal data sources, such as DART, to support operational analysis and performance monitoring.

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organizations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Would you like to work in an organization that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.