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Job summary

Main area
Communications and Engagement
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
151-KS027
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Greenwood Offices
Town
Ascot
Salary
£59,798 - £67,020 per annum inclusive of HCAS
Salary period
Yearly
Closing
29/10/2026 23:59
Interview date
12/11/2026

Employer heading

Frimley Health NHS Foundation Trust logo

Head of Communications and Engagement - New Hospital Programme

NHS AfC: Band 8a

Job overview

Be part of something extraordinary.
 
Frimley Park Hospital is being reimagined as part of one of the UK’s most ambitious healthcare projects. This isn’t just a rebuild — it’s a revolution in care, sustainability, and innovation.
 
We’re creating a digitally enabled, future-proof hospital that puts patients and staff first, with cutting-edge facilities, green spaces, and flexible design.
 
We are seeking an experienced Head of Communications and Engagement to work within the integrated Communications and Engagement function, owning specific campaigns and programmes of work from scoping through to evaluation.
 
Frimley Health is a large, complex organisation with a workforce of approximately 14,000 people, a major capital programme of national significance and a significant transformation agenda underway.
 
The Head of Communications and Engagement plays a meaningful role in telling that story to staff, patients, stakeholders and the public and in ensuring the Trust's communications and engagement activity is equal to the demands placed on it.
 
Join us and help shape the future of healthcare. Leave a legacy that lasts.

Main duties of the job

  • Senior communications and engagement leader working within the integrated Communications and Engagement function, with the capability and expectation to work across the wider function as organisational need requires.
  • Responsible for scoping and commissioning specialist or surge support within agreed parameters and with Deputy Director and/or Director approval.
  • Works closely with the Deputy Director of Communications and Engagement on prioritisation, campaign governance and performance.
  • Operates with direct access to the Director of Communications and Engagement as required.

Working for our organisation

Why Join Frimley Health NHS Foundation Trust?

At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do. 

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join Us
Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

Frimley Health Trust benefits on Vimeo

Detailed job description and main responsibilities

Please find attached the job description and person specification for detailed information on the main responsibilities.

Person specification

Qualifications

Essential criteria
  • Post-graduate qualification or professional diploma in communications, public relations, engagement or a related discipline.
  • Active and evidenced commitment to continuous professional development in communications, engagement, leadership or a related field.
Desirable criteria
  • Professional body membership and/or accreditation (e.g. CIPR, PRCA or equivalent).

Experience

Essential criteria
  • Significant senior experience delivering communications and engagement in a complex, multi-stakeholder organisation.
  • Demonstrable experience leading and owning complex, multi-channel communications and engagement campaigns or programmes, with accountability for outcomes.
  • Experience providing communications counsel to senior leaders and navigating politically sensitive
  • Demonstrated experience contributing to crisis or issues management communications, including drafting holding positions and managing fast-moving situations.
  • Experience managing and developing others, with evidence of building team capability and professional standards.
  • Experience using data and audience insight to inform planning and evaluate impact.
Desirable criteria
  • NHS, public sector or similarly regulated communications environment experience.
  • Experience commissioning and managing external communications or creative support.
  • Experience delivering communications to support organisational change, staff engagement or culture development.

Skills and Knowledge

Essential criteria
  • Strong practitioner skills across the core communications disciplines: writing, media relations, stakeholder engagement and campaign planning.
  • Ability to plan and manage multiple concurrent workstreams with discipline and clear prioritisation.
  • Confident user of data and insight to set objectives, track performance and make evidence-based decisions.
  • Sound understanding of digital communications channels, content formats and audience behaviour.
  • Ability to communicate clearly and persuasively for a range of audiences and formats, including executive communications, media statements and staff-facing content.
  • Skilled at building effective working relationships with senior stakeholders, including the ability to challenge and advise with confidence.
  • Strong understanding of reputational risk and the ability to identify and escalate issues proactively.
  • Experience with social media management, digital content production or channel analytics.
  • Competence in scoping, commissioning and managing external communications and creative partners, with sound financial management skills sufficient to manage delegated budgets effectively.
Desirable criteria
  • Understanding of behaviour change methodologies and their application in communications planning.
  • Familiarity with NHS communications frameworks, regulatory environment or public sector accountability structures.

Special Requirements

Essential criteria
  • Ability and willingness to work flexibly across Trust sites, including Frimley Park, Wexham Park and Heatherwood.
  • Availability to respond outside of standard working hours during communications crises, significant incidents or major programme milestones.
  • Willingness to be contactable and deployable at short notice when organisational circumstances require.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirk Ward
Job title
Director of Communications and Engagement
Email address
[email protected]
Telephone number
07553734033
Additional information

Emma Harbar 

Personal Assistant to Corporate Affairs Team & 

Kirk Ward, Director of Communications & Engagement

Mobile: 07553734033 or email [email protected]

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