Job summary
- Main area
- Digital Services
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 151-LC5119
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Greenwood Offices
- Town
- Ascot, Berkshire
- Salary
- £59,798 - £67,020 per annum incl. HCAS
- Salary period
- Yearly
- Closing
- 21/10/2026 23:59
Employer heading
EPR Pharmacy Configuration Manager
Band 8a
Job overview
Are you an experienced pharmacist with an interest in digital transformation and improving the way medicines are managed?
This is an exciting opportunity to bring together your clinical pharmacy expertise, leadership skills and interest in digital healthcare as an EPR Pharmacy Configuration Manager.
Working as part of the multidisciplinary Digital Services team, you will play a key role in developing pharmacy functionality within the Trust’s Electronic Patient Record (EPR). You will help shape medicines-related processes, enhance clinical workflows and ensure digital solutions support the safe, effective and efficient delivery of patient care.
Main duties of the job
Working for our organisation
Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Why Join Frimley Health NHS Foundation Trust?
At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.
As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.
We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.
Join Us
Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.
Detailed job description and main responsibilities
As EPR Pharmacy Configuration Manager, you will provide specialist pharmacy and digital expertise, taking responsibility for the development, maintenance and ongoing improvement of pharmacy functionality within the EPR.
Working closely with pharmacy teams, clinicians, EPR analysts, Digital Services colleagues and system suppliers, you will identify opportunities to enhance medicines-management processes and ensure solutions meet clinical, operational and regulatory requirements.
You will coordinate system testing and upgrades, oversee pharmacy-related EPR projects, investigate and resolve system issues, and contribute to effective change control, documentation, reporting and audit processes.
The role also includes providing leadership and line management to EPR analysts, supporting their development and helping to build a knowledgeable and effective team.
You will work autonomously as a key member of the wider multidisciplinary EPR and Digital Services team, managing competing priorities and building strong relationships with clinical, operational and digital colleagues.
With responsibility for the Willow/Pharmacy workstream, you will use your specialist pharmacy knowledge and digital expertise to ensure the EPR continues to meet the needs of patients, pharmacy services and clinical teams.
Key responsibilities
You will:
- Provide specialist pharmacy and EPR advice across the Trust.
- Lead the configuration, maintenance and ongoing development of pharmacy-related EPR functionality.
- Review medicines-management processes and identify opportunities to enhance safety, efficiency and user experience.
- Ensure digital developments comply with medicines legislation, clinical safety requirements and relevant regulatory frameworks.
- Coordinate testing for system changes, upgrades and interfaces to ensure solutions are safe, secure and robust.
- Work collaboratively with pharmacy teams, clinicians, EPR analysts, Digital Services colleagues and system suppliers.
- Lead pharmacy-related EPR projects and support the professional development of analysts within the team.
- Investigate and resolve system issues, escalating significant risks when required.
- Maintain effective change control, documentation, reporting, auditing and appropriate system access.
- Champion effective use of the EPR to support medicines optimisation, reduce prescribing errors and help the Trust maximise the benefits of its digital technology.
Please see job description/person specification for further details.
Person specification
Essential
Essential criteria
- Pharmacy degree (Masters level 4 years)
- Registered with GPHC
- Postgraduate Clinical diploma or equivalent
- Evidence of Continuous Professional Development (CPD)
Desirable criteria
- PRINCE2 Foundation Level
- Epic Certification
- UKCPA Membership
- RC membership
- Registered as an Independant Pharmacist Prescriber
Experience
Essential criteria
- Professional knowledge acquired through vocational master's degree in pharmacy (4 years) plus pre-registration training plus specialist knowledge acquired through diploma level
- Experience of managing projects or areas with complex working practices
- Previous NHS experience
- Experience of supporting change management
Desirable criteria
- Experience of Epic configuration
- Experience of working as part of a large complex digital change programme
- Experience of delivering benefits through the implementation of technology
Skills and Knowledge
Essential criteria
- Excellent organisational and planning skills, plan and manage complex activities
- Excellent written and verbal communication skills with the ability to communicate with staff at all levels in the organisation, including clinical staff, managerial staff and senior/board level executives, as well as with external suppliers
- Communicates highly complex drug or medicine related information to prescribers and clinicians, who may challenge advice
- Extensive knowledge of IT systems and software programmes such as Epic, Omnicell, Outlook, Word, Excel, PowerPoint
- Ability to resolve problems and make decisions based on complex facts or situations using the appropriate analysis, interpretation, or comparison of a range of options
- Ability to concentrate for long periods of time on complex data and process analysis
- Policy/Service Development: Propose policy or service changes that may also impact on other areas
- Proposes changes for own specialist area and those that may impact on other disciplines
- Able to work collaboratively with own team members as well as those in other application teams
- Skills for analysing complex/highly complex facts, interpretation and comparison of options • Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Excellent analytical and project management skills
- Able to prioritise tasks to achieve deadlines whilst working under significant pressure and with frequent interruptions
Desirable criteria
- Understanding of Information Governance
Special Requirements
Essential criteria
- Evidence for suitability in the role will be measured via a mixture of application form, testing and interview
- Mental Effort Frequent concentration, unpredictable work pattern Concentration for reviewing prescriptions, calculations, statistics, reports, policy documents: interrupted by urgent requests or advice
- Physical Effort Combination of sitting, standing, walking/ occasional moderate physical effort
- Emotional Effort: Occasional exposure to distressing or emotional situations
- Working Conditions Occasional unpleasant working conditions
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Bhav Sharma
- Job title
- Digital Solutions Operations Manager
- Email address
- [email protected]
- Telephone number
- 07867905446
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