Job summary
- Main area
- Medicine
- Grade
- Band 2
- Contract
- Fixed term: 12 months (Working days - Monday and Tuesday)
- Hours
- Part time - 15 hours per week (Monday and Tuesday 07:30-16:00)
- Job ref
- 151-KMU406-A
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Frimley Park Hospital
- Town
- Camberley
- Salary
- £10,647 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 06/04/2026 23:59
Employer heading
Receptionist - Cardiac Cath Lab & Clinical Investigations Department
Band 2
Job overview
Receptionist - Cardiac Cath Lab & Clinical Investigations Department
12 month secondment or fixed term contract
15 hours per week
The post holder will be responsible for working on the front line in the Cardiac Cath Lab and Clinical Investigation Unit at Frimley Health.
The post holder will be responsible for supporting the provision of a seamless service to patients and staff within the cardiology footprint. The post holder will provide a high-quality service to all customers both internal and external to the Trust ensuring reception support in outpatient areas are efficient, with all patients and visitors greeted in a friendly and polite manner.
Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Main duties of the job
- To develop and maintain effective working relationships with all Trust staff including clinicians, nursing staff and Directorate administration staff to provide an accurate, efficient, professional and seamless service to patients and visitors.
- To welcome and check patients into the department as well as check patient details are correct and amend or update details on EPIC when necessary in accordance to standards set by Information Governance.
- To answer and deal with any queries face to face, via the telephone or via EPIC
- To liaise with external and internal patient transport
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- Good all-round Secondary Education including GSCE English or equivalent
- Good IT skills. Microsoft packages including Outlook, Word, and Excel
Experience
Essential criteria
- Experience in working in customer services
Desirable criteria
- Knowledge/use of EPIC
Skills & Knowledge
Essential criteria
- Good administrative skills organised and methodical, with good attention to detail including spelling, grammar and accuracy
- Ability to multi-task, manage own time, and prioritise workload effectively
- Ability to work on own initiative, and as part of a team, self-motivated, flexible approach
- Adaptable, receptive to change, respond well to new challenges
Desirable criteria
- 18-week pathway knowledge
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Shaun Middleton
- Job title
- Patient Pathway Coordinator
- Email address
- [email protected]
- Telephone number
- 07721600536
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