Skip to main content
Please wait, loading

Job summary

Main area
Dermatology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
323-AC4667-JN
Employer
Ashford and St. Peter's Hospitals NHS Foundation Trust
Employer type
NHS
Site
St Peter's Hospital
Town
Chertsey
Salary
£26,240 - £27,928 pa inc. HCAS
Salary period
Yearly
Closing
Today at 08:00

Employer heading

Ashford and St. Peter's Hospitals NHS Foundation Trust logo

Clinical Office Administrator, Dermatology

NHS AfC: Band 3

Job overview

An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford and St Peter’s Hospitals. The successful applicant will work in our Dermatology department. The post includes general office duties consisting of filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / e-mail and telephone.

The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of the Cerner system would be desirable.

Previous applicants need not apply.

For further information please contact Shayne Garvey (Clinical Office Team Leader) - [email protected]

Main duties of the job

The post holder will provide a comprehensive support administrative service to the Dermatology Clinical Team.  The successful candidate will be expected to organise their workload with the Dermatology Consultants and co-ordinate their activities with the Clinical Office Co-ordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.  It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.  

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Excellent pension scheme and annual leave entitlement
  • On-site Nurseries
  • On-site staff cafes
  • On-site parking
  • Support in career development
  • Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:
www.asph-careers.org

Detailed job description and main responsibilities

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Person specification

Qualifications

Essential criteria
  • NVQ in Business Administration or equivalent administration
  • English GCSE Grade C or equivalent

Experience

Essential criteria
  • Previous administration experience of working in a busy office and dealing with conflicting demands
Desirable criteria
  • NHS experience

Knowledge

Essential criteria
  • NHS Constitution
  • Understanding GDPR and Informational Governance
  • Good range of administrative procedures

Skills

Essential criteria
  • Fast, accurate copy and audio typing
  • Able to compose letters on own initiative or with minimal instruction
  • Able to prioritise work.
  • Able to use initiative and judgement in dealing properly with day to day issues and queries
  • Confident in use of computer packages such as Excel and ability to learn new systems
  • Good written and verbal communication skills.
  • Able to deal sensitively and tactfully with all contacts and maintain confidentiality
Desirable criteria
  • Knowledge of Cerner, Evolve, Dictate IT and Envoy systems

Other

Essential criteria
  • Ability to be flexible to meet the needs of the team, the service, and the Trust.
  • Team player

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyWhite RibbonPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shayne Garvey
Job title
Clinical Office Administrator
Email address
[email protected]
Telephone number
01932 722748
Apply online nowAlert me to similar vacancies