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Job summary

Main area
Health Care Support Worker
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Minimum of 23 hours per week)
Job ref
323-ACS5524-TM
Employer
Ashford and St. Peter's Hospitals NHS Foundation Trust
Employer type
NHS
Site
St. Peter's Hospital
Town
Chertsey
Salary
£24,008 - £25,553 pa inc. HCAS
Salary period
Yearly
Closing
09/05/2024 23:59
Interview date
18/05/2024

Employer heading

Ashford and St. Peter's Hospitals NHS Foundation Trust logo

Senior Healthcare Support Worker, Emergency Services

NHS AfC: Band 3

Job overview

Our Adult Emergency Department (ED) based at St Peter’s Hospital in Chertsey is now recruiting for Band 3 Senior Health Care Support Workers

Our ED is a very busy department seeing more than 110,000 people per year, it operates 24 hours per day serving a densely populated and diverse community.

The department is divided into 6 sections:

  • PIT stop (ambulance receiving)
  • Urgent Treatment Centre – for minor injuries and illnesses
  • Majors/High dependency
  • Resuscitation – a 4 bedded area with dedicated stroke, cardiac, trauma and paediatric bays
  • Same day Emergency Care and Clinical Decision Unit – for patients requiring more than 4 hours observation

Full time and part time posts (minimum of 23 hours) will be considered, shifts include long days, nights, weekends, and public holidays. Our Senior HCSWs will need the flexibility to cover varied shift patterns.

Essential criteria to be eligible and considered for this post is:

  • Previous NHS experience as a health care support worker
  • Having successfully achieved the Care Certificate.

Successful candidates must also have good communication skills, competent IT skills, a valid right to work document (please note the Trust is not offering sponsorship for this post), and have a kind, caring and compassionate nature.

The Trust offers further training and development opportunities.

Interviews are taking place in person on Saturday 18th May 2024.

For further information, please contact [email protected]

Main duties of the job

Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams. 

The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. The role includes

  • Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
  • Taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition
  • Providing one to one observation for patients who present a high risk of harm and vulnerable patients
  • Undertaking training and competencies related to the role such as undertaking ECGs, venepuncture and cannulation, POP training and competencies to be able to apply below elbow and leg back slab
  • Escorting patients to different departments such as x-ray
  • Transferring patients that need hospital admission to a ward, which includes management of patient’s property
  • Keep the department and equipment clean, tidy, and restocking equipment
  • Training and supporting new and junior team members

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

Working as a Senior Healthcare Support Worker in the Emergency Department will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients.  This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

  • Continence Management
  • Nutrition & Hydration
  • Undertaking and recording of Vital Signs
  • Moving & Handling of patients to support independence
  • Infection Prevention and Control
  • Safeguarding of adults and children.

See full job description for full details

Person specification

Qualifications

Essential criteria
  • Functional level of English and Math
  • Care Certificate in Acute Care
Desirable criteria
  • Health and Social Care qualification

Other Requirements

Essential criteria
  • Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern. If you are seeking part time or flexible please include number of hours or shifts you are able to work.
  • Able to demonstrate that you are honest, reliable and trustworthy
  • Residing in UK with a valid right to work documentation to work in UK.

Skills

Essential criteria
  • Effective communication
  • Basic IT/computer skills
  • Caring and Compassionate
  • Empathy and understanding
Desirable criteria
  • Extended skills such as venepuncture, cannulation and undertaking ECGs

Experience

Essential criteria
  • Previous experience working as a health care support worker within the NHS for a minimum of six months
  • Working as part of a team
Desirable criteria
  • Previous experience with urgent or acute care
  • Previous experience training and supporting new staff

Knowledge

Essential criteria
  • Trust vision, values and behaviours and strategic objectives
  • Understanding of the role of the Healthcare Support Worker in the hospital setting.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Punter
Job title
Lead Nurse Workforce
Email address
[email protected]

If you have problems applying, contact

Address
Ashford Hospital
London Road
Ashford
Middlesex
TW15 3AA
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