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Job summary

Main area
Cardiology
Grade
Band 4
Contract
Permanent: Cross site
Hours
Part time - 22.5 hours per week (3 days/week)
Job ref
343-7113493-FM-NP-Z-R-VCG
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
Cross-site Epsom and St Helier Hospitals
Town
Cross-site
Salary
£32,199 - £34,876 pa incl HCAS Outer pro rata
Salary period
Yearly
Closing
03/09/2025 23:59

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Cardiology Investigations Scheduler

Band 4

At Epsom and St Helier Hospitals, above all we value respect.  We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.  This enables us to provide great patient care and make ESTH a great place to work.  When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

 

Job overview

This is an exciting time to join the Cardiology Investigations Department at Epsom & St Helier Hospitals as we look to expand our provision of cardiology services.

We are looking for a motivated, dynamic and enthusiastic individual to join our friendly team to coordinate and schedule our cardiac diagnostic investigations (cross-site).  

Reporting to the Principal Cardiac Physiologist, you will lead a small team of administrative and clerical staff to schedule a range of cardiac diagnostic tests to meet diagnostic and referral to treatment time (RTT) targets.

A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service. 

Main duties of the job

The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.

Based in the Cardiology Investigations Unit, the post holder will be the point of contact for all administrative and clerical issues relating to patient pathways of care, tracking and supporting patients from referral to treatment &/or discharge.

The post holder will provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

It is essential that the successful applicant has a solution-oriented approach and puts the patient at the heart of what they do.

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). 

 

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

 

The recruiting team reserve the right to close this advertisement early once applications reach the maximum limit. 

Person specification

Experience and knowledge

Essential criteria
  • Experience of IT systems and software
  • Experience of working in hospital/healthcare setting
  • Ability to prioritise tasks and work without direct supervision
  • Knowledge of confidentiality and data protection principles
  • Vocational level 3 or equivalent
Desirable criteria
  • Experience of working within the NHS as a scheduler
  • Understanding of medical terminology
  • Experience working with iPM, ICM, Dart, Mckesson

Qualificaions and training

Essential criteria
  • Good general education with GCSE or equivalent in English at grade C or above
Desirable criteria
  • ECDL
  • NVQ or working towards NVQ or equivalent
  • A Level in English

Skills

Essential criteria
  • Be able to understand an individual’s communication, physical & emotional needs; recognise their needs and preferences
  • Able to provide a customer focused service
  • Knowledge of dealing with customer complaints and experience of customer care

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joana Rodrigues
Job title
Principal Cardiac Physiologist
Email address
[email protected]
Telephone number
0208 296 2575
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