Job summary
- Main area
- Administrator
- Grade
- Band 3
- Contract
- Bank: 3 months
- Hours
- Part time
- Flexible working
- Job ref
- 384-SM-Admin B3
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Horizon House
- Town
- Epsom
- Salary
- £14.76 per hour
- Salary period
- Hourly
- Closing
- 08/10/2026 23:59
Employer heading
People Flexi Bank - Administrator
Band 3
Job overview
Looking for flexible work in the NHS?
The Flexi‑Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organizations.
Why join the Flexi‑Bank?
Work flexibly – choose shifts that suit your lifestyle and availability
Access more opportunities – pick up shifts across mental health, community and acute care settings
Get paid fairly and on time – competitive rates and fast access to earnings through Stream
Stay supported – benefit from training, development and guidance from our dedicated Temporary Staffing Team
Be part of something bigger – join a growing collaborative of NHS Trusts across Surrey
Main duties of the job
Surrey and Borders Partnership NHS Foundation Trust is looking for someone to act as the main admin resource for the team, processing referrals, letters and other communications effectively to aid with the smooth running of the reception area and provide efficient administrative support for team members.
This Role is Suitable for someone who is able to understand information quickly and identify relevant course of action and who has good interpersonal skills and is confident in operating a wide range of office equipment such as scanners, computers, faxes and copiers. Suitable for someone who is comfortable working in a fast paced and time pressured environment.
Location: Aldershot Centre for Health
Work Pattern: Monday to Friday from 9AM to 5PM
Please refer to the job descriptions for further details which was attached to the advert.
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Detailed job description and main responsibilities
Key Responsibilities
· Receive and process referrals to the relevant clinician and system(s)
· Process discharge paperwork and update system(s) accordingly
· Type all letters dictated or provided by the team
· Book appointments on the patient record system
· Take minutes at team meetings and transcribe accurately
· Answer telephone calls and relay any messages in a timely manner
· General administrative tasks such as typing, copying, scanning, printing, laminating etc
· Provide support to team members in setting up rooms for meetings
· Check and book rooms for other team members upon request
· Scanning documents for uploading to patient record system
· Receive and respond to e-mails in an appropriate manner, forwarding where necessary
· Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department
· Arranging clinic appointments
Person specification
Qualifications
Essential criteria
- NVQ Level 3/RSA Level 3 or equivalent experience
Experience
Essential criteria
- 2 years’ experience working in an office environment is essential.
Desirable criteria
- Experience of working in the NHS
Knowledge
Essential criteria
- SystmOne
Documents to download
Further details / informal visits contact
- Name
- Siobhan Fleming
- Job title
- Manager
- Email address
- [email protected]
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