Job summary
- Main area
- General Medicine
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 151-SL0495
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Elm Block
- Town
- Frimely
- Salary
- £28,860 - £31,671 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 25/11/2025 23:59
Employer heading
Discharge Care Co-ordinator
Band 4
Job overview
We are seeking a proactive and highly motivated individual to join the Discharge Team at Frimley Park Hospital as a Discharge Care Coordinator.
The post-holder will play a key role in supporting safe, timely, and well-coordinated patient discharges, working both autonomously and as an effective member of the multidisciplinary team.
The successful candidate will be enthusiastic, well organised, and able to manage a varied workload in a fast-paced environment.
Excellent communication skills are essential, as the role requires regular interaction with patients, families, and health and social care professionals to ensure discharge plans are clear, appropriate, and person-centred. Strong IT skills are also required to maintain accurate documentation, update electronic systems, and support efficient information sharing.
This is an exciting opportunity for someone who is committed to improving patient flow and contributing to high-quality, compassionate care.
Main duties of the job
- Support effective discharge planning for patients with complex health and social care needs across all clinical specialties at Frimley Park Hospital.
- Work closely with the multidisciplinary team to coordinate safe, timely, and appropriate discharge pathways, ensuring patients and families are fully informed and supported throughout the process.
- Liaise with health and social care professionals to gather relevant information, identify barriers to discharge, and help develop person-centred plans that promote smooth transitions of care.
- Use strong communication and problem-solving skills to manage competing priorities and respond to challenges in a fast-paced environment.
- Work flexibly and independently while contributing positively to the wider discharge team, maintaining accurate documentation and upholding high standards of patient experience and service delivery.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
- As a member of the integrated Capacity and Discharge Team, you will work in partnership with social services, external stakeholders, patients, and carers to proactively support safe and timely discharge from hospital to home or onward care settings.
- You will act as the single point of contact on a named ward, coordinating and contributing to discharge planning alongside multidisciplinary colleagues.
- The role requires maintaining momentum throughout the discharge process by liaising closely with doctors, nurses, occupational therapists, physiotherapists, and Hospital Assessment and Discharge Team members, constructively challenging decisions when necessary to ensure effective planning.
- You will screen all patients on admission to identify those requiring further social care assessment, completing referral documentation and updating relevant IT systems to activate referrals or re-referrals as appropriate.
Person specification
Qualifications
Essential criteria
- Evidence of current CPD including evidence of recent study at least to NVQ Level 3.
- Willingness and commitment to complete NVQ Level 4 in Health and Social Care within 2 years of appointment.
Desirable criteria
- Working knowledge and experience of EPIC
- Knowledge of recent health and social care legislation and policy
- NVQ Level 4 Health and Social Care.
Experience
Essential criteria
- Recent experience of working in a health or social care setting.
- Experience of carrying out assessments considering the wishes of the individual and/or their carer.
- Experience of adapting own approach to engage with service users with a wide variety of needs.
- Experience of resolving conflict effectively.
- Experience of health and/or social care IT systems.
- Excellent knowledge of community-based resources.
Desirable criteria
- Experience of previous hospital or community working.
- Experience of completing care plans.
- Experience of working with service users with life limiting conditions towards the end of their life.
- Experience of completing risk assessments.
Skills & Knowledge
Essential criteria
- Knowledge of legislation and policy that has shaped current health and social care provision e.g. Gov.UK Hospital discharge service guide.
- Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings.
- Knowledge of Single Assessment Processes and documentation.
- Knowledge and understanding of competing priorities in acute and community settings.
- Knowledge of common computers systems.
Desirable criteria
- Knowledge of recent health and social care legislation and policy.
- Experience working in an acute hospital and community setting.
Special Requirements
Essential criteria
- Willingness to work weekends on a rota basis.
- Willingness to contribute to the training of others.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katie Jo Tripp
- Job title
- Patient Access Matron
- Email address
- [email protected]
- Telephone number
- 07833403135
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