HealthJobsUK

Job overview

We are currently recruiting for an Patient Pathway Co-ordinator to assist the Service Manager and Operations Manager with achieving and sustaining key performance targets.

You will have a proven ability to exercise tact and diplomacy and it is preferable that you have recent previous experience within a comparable role.

Previous applicants need not apply, 

Main duties of the job

To provide practical support and advice in addressing day to day issues and problems within the directorate. 
To line manage members of the administration teams they work with, providing them with strong and clear leadership to ensure they are working effectively, efficiently and productively. 
To work in conjunction with the directorate bookings and administrative teams.
To provide a comprehensive service to the Consultants and their team, ensuring Trust standards are adhered to in relation to all documentation and data entry concerning patient appointments and treatment.

To lead on the development of competencies, protocols and procedures to ensure a highly efficient and smooth running services, ensuring appropriate documentation, standard setting, monitoring and communication systems are in place. 

Responsible for monitoring, managing and reporting on leave in line with Trust systems and procedures. 

To performance manage staff where appropriate. 

Undertake and lead on recruitment and selection of new staff in line with Trust systems and policy. 

To be responsible for ensuring that staff comply with all Trust policies and procedures 

To work with the team to help them develop an understanding of the Directorate administrative function and roles within the team which will enable cross cover as required.

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviors that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical, and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.