Job summary
- Main area
- Ward Services
- Grade
- Band 2
- Contract
- Permanent: Monday to Friday 10am to 5pm. (Start and finish time can be discussed)
- Hours
- Part time - 32.5 hours per week (Monday to Friday, 7 hours per day with an unpaid 30 minute break.)
- Job ref
- 151-SL0496
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Frimley Park Hospital
- Town
- Frimley
- Salary
- £22,332 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 26/11/2025 23:59
Employer heading
Pharmacy Ward - Services Assistant
Band 2
Job overview
We are seeking a motivated and reliable Pharmacy Ward Services Assistant to join our dynamic Ward Services team within the Pharmacy Department at Frimley Park Hospital.
This role is ideal for someone with strong communication skills, a customer-focused mindset, and a methodical approach to work.
You should be able to work independently as well as collaboratively within a busy team environment.
Our Pharmacy Department is a forward-thinking, progressive service that is continually evolving to support the needs of the Trust.
As we expand our team and enhance the clinical services we provide, you will play a key role in supporting safe and efficient medicines management on the wards.
The successful candidate will be committed to professional development and must be willing to undertake a Level 2 Stock Management qualification in Pharmacy Services.
This is an excellent opportunity to contribute to high-quality patient care while developing valuable skills within a supportive and innovative department.
Main duties of the job
- The post holder will support the Ward Services Manager in delivering a prompt, accurate, and efficient pharmaceutical stock supply to all ward and clinic areas.
- A key part of the role involves regularly visiting wards to check, top up, and maintain medicine stocks, ensuring that all items are in date, stored safely, and available when needed for patient care.
- You will be responsible for identifying stock requirements, replenishing supplies, and liaising with clinical areas to ensure smooth service delivery.
- Additional duties include receiving, unpacking, and correctly storing incoming pharmaceutical stock in accordance with departmental procedures.
- You will also assist in assembling stock orders—picking, checking, and preparing items for timely delivery to wards and external clinics.
- Accuracy, good organisational skills, and attention to detail are essential to maintaining safe and effective medicines management across the Trust.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
- Support the distribution of stock medicines and vaccines to wards, departments, community clinics and GP surgeries, ensuring supplies are in-date, appropriate and minimising wastage.
- Carry out ward top-ups, review stock profiles and liaise with ward staff. Maintain the safe custody of Ward Services stock and keep accurate records.
- Respond to routine enquiries from callers and visitors, handle incoming and outgoing telephone calls, and complete clerical tasks related to orders and documentation.
- Deliver small quantities of medicines to wards as required. Order, receive, check and store pharmaceutical products, ensuring correct stock rotation.
- Participate in internal checking programmes for bulk issues and ward stock orders. Monitor storage conditions and maintain associated records.
- Input and retrieve data accurately using the pharmacy computer system and assist with verifying stock levels.
- Support new staff by demonstrating assistant duties and work in line with standard operating procedures. Contribute to training and complete the Level 2 Stock Management qualification.
Person specification
QUALIFICATIONS
Essential criteria
- Educated to GCSE or equivalent, to include English and Mathematics
- Level 2 Support Staff Course for Pharmacy Stock Management or willingness to undertake in 1st year of employment
Skills & Knowledge
Essential criteria
- Customer care experience
- Methodical/logical approach to work
- Ability to work unsupervised
- Good communicator
- Good organisational skills
Desirable criteria
- Training in “Customer Care”
Experience
Essential criteria
- Experience of orders, receipt and storage of goods
- Ability to work as part of a team
- Basic Computer skills
Desirable criteria
- Experience of working with a wide range of people.
Special Requirements
Essential criteria
- The ability to travel between sites
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Miss Kayleigh Toft
- Job title
- Ward Services Lead Technician
- Email address
- [email protected]
- Telephone number
- 03006132190
- Additional information
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