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Job summary

Main area
Aging and Health
Grade
AfC Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
345-AGB-EMF18419-B4
Employer
Royal Surrey NHS Foundation Trust
Employer type
NHS
Site
Royal Surrey NHS Foundation Trust
Town
Guildford
Salary
£27,857 - £30,570 (per annum) pro-rata -includes high cost area supplements (HCAS)
Salary period
Yearly
Closing
28/05/2025 23:59
Interview date
10/06/2025

Employer heading

Royal Surrey NHS Foundation Trust logo

Medical Secretary

AfC Band 4

Job overview

An exciting opportunity has arisen within the Integrated Frailty Team for a highly skilled secretary to join our administrative team. We are seeking individuals with medical secretarial experience, ideally in a hospital or clinical setting, who can effectively work both within a team and independently. As part of our dynamic team, you will play a key role in supporting both administrative and clinical staff, ensuring smooth day-to-day operations.

Our administrative team is integral to delivering an exceptional patient experience. We recognise and value the contribution of our administrative staff and invest in their growth and development.

If you are enthusiastic, motivated, and committed to providing high-quality secretarial and administrative support, we would love to hear from you!

Main duties of the job

To provide a full range of medical secretarial services to consultants and their team within the Integrated Frailty SBU both at Milford Community Hospital and the acute trust Royal Surrey Hospital.

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultant’s practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system. 

Person specification

Qualifications

Essential criteria
  • • Good general standard of education to GCSE level or equivalent including English
Desirable criteria
  • • RSA II or equivalent in word processing/audio typing
  • • RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge

Essential criteria
  • • Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
  • • Evidence of establishing and maintaining effective filing systems
  • • Excellent verbal communication and interpersonal skills
  • • Excellent telephone manner
  • • Excellent spelling and grammar
Desirable criteria
  • • Working knowledge of the Trust Patient Administration System (Cerner) (*)
  • • Advanced keyboard and audio typing skills • Working knowledge of Word, email and internet
  • • Working knowledge of a range of software packages e.g. Microsoft Word, Excel, and locally used data bases e.g. ICE
  • • Knowledge of basic anatomy and physiology
  • • Broad knowledge of medical terminology
  • • Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
  • • Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)

Employer certification / accreditation badges

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ellie Cole
Job title
Assistant Specialty Manager
Email address
[email protected]
Telephone number
01483 571122
Additional information

If you have any questions, feel free to get in touch with Ellie Cole at 01483 571122 (ext. 2512)

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