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Job summary

Main area
Audiology Administration
Grade
Band 6
Contract
Fixed term: 6 months (n/a)
Hours
Full time - 37.5 hours per week
Job ref
384-AR-EMF18502
Employer
Royal Surrey NHS Foundation Trust
Employer type
NHS
Site
Royal Surrey County Hospital
Town
Guildford
Salary
£39,205 - £47,084 Per annum (pro rata) inc HCAS
Salary period
Yearly
Closing
03/07/2025 23:59

Employer heading

Royal Surrey NHS Foundation Trust logo

Assistant Specialty Manager B6

Band 6

Job overview

We are looking for an enthusiastic Assistant Specialty Manager to join our Audiology Department at the Royal Surrey County Hospital in Guildford.  If you thrive on working in a busy environment, have good organisation skills and have experience in communicating with professionals and the public then this is the job for you!

The postholder will be supporting the day-to-day management of Administrative services within the Audiology service and work closely with clinicians/administrators to ensure RTT and diagnostic waiting times are met.  

They’ll attend SBU and divisional meetings to represent the Head of Service and assist in the preparation of operational reports.  

 

Main duties of the job

This post will support the day-to-day operational management of one or more SBUs.

They’ll take responsibility in investigating complaints and incidents and production of governance reports. During contact with the public they will be representing the department in a professional manner, be deaf aware and work efficiently in a busy and demanding environment.  

The RSCH Audiology department is a progressive department where our patients, quality of service, research, education and training are priority.  
We provide a comprehensive audiology service including a diagnostic and rehabilitation service for children/adults, Baha service, Vestibular diagnostics and rehabilitation service, Tinnitus and Hyperacousis service and the provision of private hearing aids.  

The postholder will have the opportunity to develop their skills, help develop the service, interact with students and be part of a friendly, supportive and highly professional team. 

 

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification.

To assist the Specialty Manager in the operational and strategic delivery of the SBU providing business support to each department.

To be the line manager for Administrators with SBUs and any other relevant team members.

Person specification

Qualifications

Essential criteria
  • Degree or equivalent professional qualification
  • Evidence of significant personal development
Desirable criteria
  • Post-graduate qualification

Knowledge

Essential criteria
  • Demonstrable operational management experience within the NHS
  • Evidence of project management to facilitate service change
  • Evidence of managing/developing teams
  • Evidence of comprehension of managing budgets
  • Evidence of understanding large & complex clinical environments
  • Excellent oral and written communication skills
  • Leadership, supervisory & decision making skills
  • Knowledge & understanding of the 18weeks RTT & PTL management
Desirable criteria
  • Background within NHS
  • Detailed knowledge of the service requirements & current issues within the department(s)
  • Knowledge of SBU pathway management

Employer certification / accreditation badges

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Karen Lammaing
Job title
Head of Audiology
Email address
[email protected]
Telephone number
01483 408359
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