Job overview

We are looking for an energetic, well-organised & experienced professional to join us as a Specimen Reception & Pathology Administration Manager within our Blood Sciences Department.

This is a dynamic & varied leadership role responsible for overseeing the day-to-day operations of the Specimen Reception service while also leading a team of Medical Secretaries supporting Haematology, Immunology & Biochemistry services. The successful postholder will play a vital role in ensuring the smooth running of laboratory administration processes that directly support high-quality patient care. 

We are seeking an experienced individual who can demonstrate a strong understanding of how diagnostic pathology laboratories operate & has a clear appreciation of the essential functions carried out by specimen reception and administrative teams.

You will possess excellent organisational, communication and problem-solving skills, with the ability to prioritise competing demands and lead teams effectively in a fast-paced environment. Experience of supervising staff, managing performance, coordinating workloads and implementing service improvements will be essential. 

The successful candidate will also have experience of using a range of pathology and Trust IT systems, including:
•    Laboratory Information Management Systems (LIMS)
•    Electronic Patient Record (EPR) systems
•    Digital dictation and transcription software
•    Microsoft Office applications, including Word and Excel 

Main duties of the job

The Specimen Reception and Pathology Administration Manager is responsible for the operational management and leadership of the Blood Sciences Specimen Reception and Pathology Administration teams at the Royal Surrey, supporting colleagues across the Berkshire and Surrey Pathology services network. 

Working within a busy pathology environment, you will be responsible for coordinating administrative activities, supporting specimen reception services, managing clinical trial administration, maintaining laboratory stock supplies, and providing day-to-day leadership, supervision and support to Medical Laboratory Assistants and Medical Secretaries. 

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.

We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients’ homes across Guildford and Waverley.

We work in partnership with Ashford & St Peter’s Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.

To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo

Adverts may close early, so you are encouraged to apply as soon as possible.