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Job summary

Main area
Paediatrics
Grade
AfC Band 3
Contract
Permanent
Hours
Part time - 34.5 hours per week
Job ref
384-CH-EMF20635-B3-V2
Employer
Royal Surrey NHS Foundation Trust
Employer type
NHS
Site
Royal Surrey NHS Foundation Trust
Town
Guildford
Salary
£27,106 - £28,850 per annum pro rata incl HCAS
Salary period
Yearly
Closing
07/08/2026 23:59

Employer heading

Royal Surrey NHS Foundation Trust logo

Neonatal Clinical Support worker

AfC Band 3

Job overview

The Neonatal Clinical Support Worker will primarily work alongside the Neonatal Nursing Team, Neonatal Nurse Practitioner, Midwives and mothers in caring for neonates requiring support in a Special Care or Transitional Care setting. 

Main duties of the job


1.    The neonatal clinical support worker must assist the Registered Neonatal Nurse/Midwife to maintain a high standard of care.

2.    The neonatal clinical support worker must be accountable to the Registered Neonatal Nurses/Midwives that she is working with.

3.    The neonatal clinical support worker will maintain the dignity of patients and parents/carers at all times, respecting their individual needs and wishes.

4.    The neonatal clinical support worker will observe changes in the condition of babies, take the prescribed actions and report promptly and accurately to the Nurse/Midwife in Charge.

5.    The neonatal clinical support worker must be aware of the Trust guidance and policies on all aspects of Health and Safety including Infection control and COSHH (care of substances hazardous to health

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

1.    The neonatal clinical support worker will prioritise the workload, and participate in nursing procedures following instruction / education and at the discretion of a qualified Neonatal Nurse/Midwife. This includes:

•    Carrying out regular observations of temperature, pulse, respirations and heart rate.  This also includes oxygen saturation rate when requested. The findings should be recorded on the observation chart and reported to the Neonatal Nurse responsible for overall care of the neonate.

•    Undertaking blood tests on neonates for:

-   monitoring of glucose levels in babies on the BM protocol
-   Serum bilirubin levels
-   Newborn Blood spot screening test

•    Undertaking naso/oro-gastric tube feeding. The opportunity exists to develop this competency following training and assessment.

•    Collection of microbiology samples as requested, such as eye swabs, urine and stool samples.

•    Assist Registered Nurses/Midwives and mothers in caring for babies undergoing phototherapy.

•    Remove intravenous cannula at the direction of the midwife or Neonatal Nurse and assist with medical procedures such as blood taking, cannulation and lumbar puncture.

•    Make accurate entries in the baby’s notes and IT systems, informing the Nurse/Midwife who has overall responsibility for the baby that you have done so, and ensure the entry is countersigned by same. 

Person specification

Qualifications

Essential criteria
  • Good standard of general Education
  • Healthcare support Worker Level 2 qualification (Care Certificate) or equivalent in maternity/neonatal health care
Desirable criteria
  • N.N.E.B or NVQ at level 2 in Health or Childcare or Foundation Degree in Health and Social Care (or equivalent)

Knowledge

Essential criteria
  • Recent clinical experience in a Maternity or Paediatric environment in an acute hospital setting
  • Minimum of 6 months working in an acute maternity/neonatal healthcare setting

Employer certification / accreditation badges

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Giezl Pulanco
Job title
Senior Sister/Manager
Email address
[email protected]
Telephone number
01483571122
Additional information

Please reach out to Giezl Pulanco on 01483571122 ext 4701 for any queries related to this role.

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