Job summary
- Main area
- Pathology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (n/a)
- Job ref
- 384-AR-EMF19226-B
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Surrey Hospital
- Town
- Guildford
- Salary
- £26,240 - £27,928 per annum pro-rata - includes high cost area supplements (HCAS)
- Salary period
- Yearly
- Closing
- 16/10/2025 23:59
Employer heading
Phlebotomist & Clinical Administrator B3
Band 3
Job overview
Are you an organised and compassionate professional with experience in phlebotomy and administration? Join our Clinical Investigation Unit and make a real difference in patient care.
We are looking for a motivated and detail-oriented Phlebotomist/Administrator to support the Clinical Investigation Unit at Royal Surrey Financial Trust Hospital. This role is ideal for someone with strong phlebotomy skills, excellent communication abilities, and a passion for delivering high-quality patient care.
As a Phlebotomist/Administrator, you will play a vital role in ensuring the smooth operation of the Clinical Investigation Unit. You will be responsible for both patient-facing duties, such as phlebotomy and sample collection, as well as essential administrative tasks that support the unit’s daily functions.
Main duties of the job
Your key responsibilities will include:
✔ Phlebotomy – Collecting blood samples from patients with care and precision
✔ Patient Interaction – Ensuring a compassionate and professional experience
✔ Administration – Managing records, data entry, and coordinating appointments
✔ Multidisciplinary Team Support – Working closely with clinicians, nurses, and support staff
✔ Problem-Solving – Anticipating and resolving issues to maintain efficiency
✔ Quality & Compliance – Adhering to safety protocols and patient confidentiality standards
The post holder will be an experienced Phlebotomist / Clinic Administrator to support the smooth running of our clinic. This role involves a combination of patient-facing tasks and administrative duties. You will be working alongside Clinicians and operational managers to ensure efficient patient care and record-keeping
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
Please refer to the full job description & person specification
The post holder will be a trained and competent phlebotomist with experience in a health care setting and will carry out duties to include clinics or any other department deemed necessary. This will involve routinely handling biological samples and it is therefore essential that he/she is aware of the departmental safety policies which must be observed at all times.
The post holder will be required to perform a range of venepuncture techniques in a variety of clinical settings and will work without direct supervision. The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain a Venous Blood Sample (HSC 3053).
The post holder will be required to perform administrative tasks supporting the clinical investigation unit
The work requires flexible approach to hours of employment. The department can operate from 7:00am – 6:00pm Monday to Friday.
Person specification
Qualifications
Essential criteria
- Basic numeracy and language skills
- Is able to undertake an initial 6 week training programme running concurrently over five days per week
- Venepuncture certificate or evidence of Phlebotomy training
Desirable criteria
- Evidence of acceptable equivalent to QCF or higher
- Aspirations to achieve relevant QCF
- First aid qualification
Knowledge and Experience
Essential criteria
- Knowledge of relevant Medical Terminology
- To demonstrate the ability to collect blood samples correctly
- Previous phlebotomy/administrator experience in a healthcare environment
- The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain A Venous Blood Sample(HSC 3053).
- Be able to guide and supervise less experienced members of staf
- Supports learning and development of self and others, with a willingness to learn, retain information and engage in any necessary induction and training programmes.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jamie Clack
- Job title
- Site Lead Biomedical Scientist - Blood Sciences
- Email address
- [email protected]
- Telephone number
- 01483 571122
- Additional information
Ext 4470
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