Job summary
- Main area
- Gynaecology Outpatients - Leatherhead
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 343-7461120-RB-UB
- Employer
- Epsom and St Helier University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Gynaecology Outpatients - Leatherhead Hospital
- Town
- Leatherhead
- Salary
- £53,751 - £60,651 inc HCAS pro rata per annum
- Salary period
- Yearly
- Closing
- 20/10/2025 23:59
Employer heading
Gynaecology Outpatients Manager - Leatherhead
Band 7
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
Gynaecology Outpatients Manager - Leatherhead
We are seeking a proactive, dynamic, and experienced nurse manager to lead our friendly Gynaecology Outpatient Services. The successful candidate will oversee the delivery of high-quality, patient-centred care across a range of outpatient services and clinics. You will be responsible for operational management, clinical leadership, service development, and staff support. The post holder is expected to lead the team to deliver high quality, effective, individualised nursing care to all patients undergoing Gynaecology outpatient assessments, investigations and procedures, ensuring a safe environment and providing a high level of information and support to patients. You will be expected to demonstrate excellent leadership skills with experience in staff management. You are expected to carry out audits and deputise for the Gynaecology matron in absence.
Main duties of the job
Provide clinical expertise and specialist advice to women accessing gynaecological outpatient services. Ensure the delivery of evidence-based, holistic nursing care that is current, effective, and aligned with Trust policies. Maintain a safe and supportive environment for patients undergoing assessments, investigations, and procedures. Act as a positive role model, demonstrating professional attitudes and behaviours.
Lead and manage the day-to-day operations of the gynaecology outpatient department. Provide strong, clear, and consistent leadership to both qualified and unqualified staff. Promote effective communication within the multidisciplinary team, patients, and relatives. Motivate the team to foster a positive learning environment, ensuring staff are supported and developed within the outpatient competency framework.
Support and participate in all aspects of clinical governance, including audits and quality assurance. Identify and implement initiatives to improve patient care and service delivery. Ensure compliance with current standards and legislation relevant to gynaecology services. Manage staffing, resources, and scheduling to ensure smooth service delivery. Contribute to strategic planning and development of outpatient services. Liaise with other departments and external partners to ensure integrated care pathways.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Detailed job description and main responsibilities
Act as a visible clinical leader and role model for nursing and support staff. Ensure safe and effective care delivery in line with national and trust standards. Lead on clinical governance, patient safety, and quality improvement initiatives. Support complex decision-making and provide expert advice on gynaecological care. Oversee the day-to-day running of the outpatient department Manage staff rotas, leave, and sickness to ensure adequate coverage. Monitor and improve patient flow, appointment scheduling, and clinic efficiency. Handle complaints, incidents, and service issues promptly and professionally.
Line manage nursing and support staff, conducting appraisals and performance reviews. Identify training needs and support professional development. Promote a culture of learning, inclusivity, and continuous improvement. Mentor junior staff and students.
Contribute to strategic planning and service redesign to improve patient experience. Collaborate with multidisciplinary teams to implement new pathways and clinics (e.g., oncology, urogynaecology, endometriosis). Use audit and feedback to drive service enhancements. Maintain effective communication with patients, families, and staff. Liaise with consultants, administrative teams, and other departments to ensure coordinated care.
Ensure compliance with CQC standards, infection control, safeguarding, and trust policies. Maintain accurate records and documentation. Participate in risk assessments and health & safety audits.
Person specification
Education / Qualifications
Essential criteria
- Registered Nurse (Adult) with valid NMC registration.
- Degree in Nursing or equivalent
Desirable criteria
- Teaching or mentorship qualification (e.g., Practice Assessor).
- Leadership or management qualification (or working towards).
Experience
Essential criteria
- Proven experience in Gynaecology or women’s health services
- Proven experience in managing Gynaecology outpatient services or clinical teams.
Desirable criteria
- Previous experience in a Band 6 role and managing
- Experience of delivering change
Skills and Knowledge
Essential criteria
- Time management and organisation skills
- Strong clinical knowledge of gynaecological conditions and treatments
- Excellent communication and interpersonal skills.
Desirable criteria
- Ability to carry out audit
- Familiarity with outpatient flow and capacity management tools.
- Provide evidence of ongoing professional development
personal attributes
Essential criteria
- Able to work under pressure and manage competing priorities
- Resilient, adaptable, and solution-oriented.
Desirable criteria
- Flexibility to change working days to meet service needs
- Confidence and clinical ability
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
Telephone: 02082963786
Text: 07501066267
Email: [email protected]. Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jury Okpara
- Job title
- Clinical Matron
- Email address
- [email protected]
- Telephone number
- 07385419742
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