Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 325-7476897-CORP-B
- Employer
- Surrey and Borders Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Trust Headquarters
- Town
- Leatherhead
- Salary
- £50,008 - £56,908 inc 5% fringe HCAS per annum pro rata
- Salary period
- Yearly
- Closing
- 15/03/2026 23:59
Employer heading
Change & Improvement Officer
NHS AfC: Band 7
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job overview
Reporting to the Transformation Manager (8B), this role provides high-quality business management support and analytical delivery across multiple SITI initiatives. The post-holder produces decision-grade analysis and writing (business cases, options appraisals, briefings and packs), maintains governance controls, and supports paced execution from discovery through mobilisation and benefits tracking.
Main duties of the job
Suitable for someone who thrives on precision, pace and decision-grade outputs. You are highly analytical and structured, and you enjoy turning messy problems into clear options, robust business cases and board-ready packs. You are comfortable coordinating multiple inputs, maintaining tight governance controls, and meeting deadlines under pressure. You communicate clearly in writing, handle data confidently, and bring commercial awareness to recommendations, while working collaboratively and professionally with a wide range of stakeholders.
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Detailed job description and main responsibilities
Please see the job description and specification for further details about the role and responsibilities.
Person specification
Qualifications
Essential criteria
- • Graduate qualification or equivalent experience
- • Evidence of recent and relevant continuing professional development
Desirable criteria
- • IHI Improvement or Lean/Six Sigma Black Belt or willing to work towards this qualification
- • Programme/ Project management qualification (Prince2 or equivalent) or willing to work towards this qualification
Experience
Essential criteria
- • Delivery of multi-stakeholder projects to time/quality/cost with adoption and post-go-live sustainment.
- • Building benefits baselines and tracking realisation.
- • Producing business-case content (HMT Five Case sections: strategic, economic, commercial, financial, management) or tender responses or improvement bids, including data/insight and options appraisal.
- • Operating project governance: stage-gates, change control, action logs and board-quality packs.
- • Analytical acumen: demand/capacity modelling, activity & cost modelling, run/SPC charts, dashboarding; turning analysis into clear recommendations for senior forums.
- • Coaching teams in improvement methods (problem definition, measurement for improvement, PDSA, standard work).
- • Working with corporate functions (Digital/IG, HR/OD, Estates/Property, Procurement/Legal, Communications) and with people who use services and carers (co-production, EIA inputs).
Documents to download
Further details / informal visits contact
- Name
- Dr Phil Anderson
- Job title
- Deputy Chief Therapies Officer
- Email address
- [email protected]
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