Job vacancy: Learning and Adoption Agent, Surrey and Borders Partnership NHS Foundation Trust, Leatherhead

Job summary

Main area: Digital
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 325-7389621-CORP

Employer: Surrey and Borders Partnership NHS Foundation Trust
Employer type: NHS
Site: Trust Headquarters
Town: Leatherhead
Salary: £32,602 - £39,686 Incl. 5% Fringe HCAS, pa, pro rata.
Salary period: Yearly
Closing: 17/08/2025 23:59

Learning and Adoption Agent

NHS AfC: Band 5

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Detailed job description and main responsibilities

"Please check the job description & person specification document for more information on the requirements for this job."

Person specification

Qualifications

Essential criteria

Degree level qualification or equivalent relevant experience

Experience

Essential criteria

Demonstrable experience in a customer service or digital support role.
Experience of delivering training to individuals and class groups of varying sizes, face to face and remote.
Experience of developing training materials, including lessons plans, Quick Reference Guides (QRGs), presentations and handouts.
Experience of creating management reports and analysing training statistics and feedback.

We are seeking to enrich the diversity of our Trust to better reflect demographic needs of the populations we serve and to enhance the skills of our workforce. We actively encourage applicants with underrepresented personal characteristics to apply for this role if you match the job description. Please note that you are not restricted from applying for this role if you do not identify with these characteristics and all applicants will be considered fairly against the job description.

As a flexible working and friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or any other flexible working patterns.

Gender Pay Gap Action

Women in our Trust are under-represented in some senior grades. We are therefore encouraging women to apply for posts at 8A and above.

Sponsorship

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

Documents to download

Apply online now

Further details / informal visits contact

Name: Clare Shearn
Job title: Deputy Director
Email address: [email protected]

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Job summary

Employer heading

Learning and Adoption Agent

NHS AfC: Band 5

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Experience

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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