Job summary
- Main area
- Community Equipment
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 482-ICB-5829TG-A
- Employer
- NHS Thames Valley Integrated Care Board
- Employer type
- NHS
- Site
- Bath Road
- Town
- Reading
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Closing
- 07/08/2026 23:59
Employer heading
Berkshire Community Equipment Service Administrator
NHS AfC: Band 4
Job overview
Are you a highly organised administrator with excellent communication skills and a passion for helping services run smoothly? We are looking for an enthusiastic and motivated Community Equipment Service Administrator to join our Berkshire Community Equipment Team.
This is an exciting opportunity to play a key role in supporting the provision of community equipment across Berkshire, helping to ensure that people receive the equipment they need in a timely and efficient manner. You will work closely with healthcare professionals, equipment suppliers, finance teams and families, coordinating the end-to-end administration process from equipment ordering and purchase orders through to invoicing and monitoring delivery.
If you are looking for a rewarding administrative role where you can make a real difference to people across Berkshire, we would love to hear from you.
Apply today and help us deliver high-quality community equipment services that support people to live safely and independently.
For more information please contact
Robyn Storey [email protected]
Sylvia Wojciechowski [email protected]
Main duties of the job
About the Role
As the Berkshire Community Equipment Service Administrator, you will:
Coordinate the administration of community equipment requests and orders.
Manage and monitor equipment orders through supplier systems.
Liaise with clinicians, service users, families and suppliers to resolve queries and prevent delays.
Maintain accurate records, reports and performance information.
Provide comprehensive administrative support to the wider equipment service team.
Manage departmental inboxes, prioritising urgent referrals and enquiries.
About You
We are looking for someone who has:
Significant administrative experience, ideally within the NHS or healthcare environment.
Experience of ordering processes and financial systems.
Excellent organisational and communication skills.
Strong IT skills, including Outlook, Word and Excel.
The ability to prioritise workload and work independently.
A commitment to confidentiality, professionalism and teamwork.
Working for our organisation
Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement.
Detailed job description and main responsibilities
Highly motivated and enthusiastic individual to provide and coordinate administrative tasks supporting the provision of community equipment services for Berkshire
Take responsibility for the entire process of equipment provision from receiving orders, creating PO numbers, ordering, invoicing receipting etc.
As part of this process, liaise with professionals, families, and the equipment services supplier to ensure seamless process which leads to no delays in equipment provision.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person specification
Knowledge, Training and Experience
Essential criteria
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Significant administrative experience including initiating and maintaining office systems.
- Experience with ordering and using financial systems in the NHS.
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
- Understanding of Confidentiality and Data Protection Act.
Communication skills
Essential criteria
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Effective team working
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sylvia Wojciechowski
- Job title
- Head of ICS Allied Health Professionals
- Email address
- [email protected]
- Additional information
Robyn Storey - Senior Manager - Community Equipment Service: [email protected]
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