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Job summary

Main area
Administration
Grade
NHS AfC: Band 5
Contract
Fixed term: 12 months (Monday - Friday 09:00 - 17:00)
Hours
Full time - 37.5 hours per week
Job ref
325-8029682-CYPS-A
Employer
Surrey and Borders Partnership NHS Foundation Trust
Employer type
NHS
Site
Gatton Place
Town
Redhill
Salary
£33,677 - £40,996 per annum, pro rata, including HCAS
Salary period
Yearly
Closing
21/08/2026 23:59

Employer heading

Surrey and Borders Partnership NHS Foundation Trust logo

Business Lead – Mindworks Hub East

NHS AfC: Band 5

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust  to work for.  This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Job overview

We are seeking a highly organised and proactive Business Lead to join our Children and Young People’s Services (CYPS), supporting the Mindworks Hub East

This is a key role providing senior administrative leadership and operational support to ensure the smooth and efficient running of a busy and complex service. You will work closely with senior managers, acting as a central point of coordination, supporting service delivery, and leading a small administrative team.

Please note if invited for an interview, the candidate will need to complete a skills test as part of the recruitment process.

 

Main duties of the job

  • Provide senior administrative and operational support to Mindworks Hub East
  • Manage complex diaries, meetings, and communications on behalf of senior managers
  • Act as a key point of contact for internal and external stakeholders
  • Lead and supervise the administrative team, including workload allocation and support
  • Coordinate meetings, prepare agendas, take minutes, and track actions
  • Support recruitment, appraisals, and staff management processes
  • Monitor data quality and support performance reporting using systems such as SystmOne, ESR, and Datix
  • Manage referrals, update clinical records, and support clinic bookings
  • Oversee administrative systems, office processes, and resource management
  • Contribute to service improvement and ensure high standards of customer service

Please view the job description for further 

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental well-being of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Detailed job description and main responsibilities

Please check the job description and personal specification document for more information on the requirement for this job. 

Person specification

Qualifications

Essential criteria
  • Degree in administrative/management related subject or 2 years’ experience in a senior administrative/office manager role ideally within an NHS/Customer Service background.
  • RSA 3 in typewriting or equivalent demonstrable competence.

Experience

Essential criteria
  • Experience in supporting senior management.
  • Experience of working on own initiative without direct supervision.
  • Experience of providing supervision.
Desirable criteria
  • Project management

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note we have the right to close this advert early, once we reach a suitable number of applications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Christine Gee
Job title
Service Manager
Email address
[email protected]
Telephone number
07553702851
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