Job overview

We are seeking a proactive and highly organised individuals to join our bank team and give administrative support within a fast-paced environment to various wards across the Trust. 

As part of the ward team the role of Ward Clerk/ Administrator is responsible for providing administrative support  to ensure the smooth running of ward for patients, visitors and families.  The post holder will work with staff of all disciplines on the ward and other hospital staff as necessary to ensure an efficient service.   The ward clerk will play a pivotal role in handling initial enquiries from patients, relatives and other multidisciplinary colleagues and will ensure an excellent customer service principles are applies, will issues escalated in a timely manner.

Main duties of the job

For further information, please see the attached job description and person specification for a full list of duties and responsibilities.

Working for our organisation

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon – covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.