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Job summary

Main area
OPD
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
326-7408271-MH
Employer
Surrey and Sussex Healthcare NHS Trust
Employer type
NHS
Site
East Surrey Hospital
Town
Redhill
Salary
£24,465 per annum plus high cost allowance
Salary period
Yearly
Closing
27/08/2025 23:59

Employer heading

Surrey and Sussex Healthcare NHS Trust logo

Receptionist - O&G Outpatient

NHS AfC: Band 2

 

 

Job overview

Are you a person who is passionate about providing excellent customer service to patients, carers and relatives?

An exciting opportunity has arisen for a Band 2 Receptionist to work in our Antenal and Gynaecology Outpatient Department at East Surrey Hospital predominantly. You will be working with colleagues and other healthcare personnel within the team to ensure smooth running of clinics and the delivery of all appropriate forms of patient care according to outpatient clinic standard and Trust policies, procedures and guidelines. You will be need to liaise with medical staff, clinicians, health records staff and other departments as appropriate to provide an excellent standard of care and customer service.

We are looking for you to apply if you are a motivated receptionist, with knowledge and experience in an acute care setting. You will have excellent interpersonal, IT and communication skills with the ability to organise, manage and plan your workload effectively. You will need to be dedicated and passionate in your role working with patients, carers and relatives.

You will need to be energetic and dedicated in working in a busy outpatient department. As the post holder, you will be responsible for designated clinics, including the preparation and storage of medical notes, the reception and discharge of patients from the Trust’s electronic patient records without supervision or direction.

Main duties of the job

For further information, please see the attached job description and person specification for a full list of duties and responsibilities.

Working for our organisation

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon – covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Detailed job description and main responsibilities

For further information regarding the role please read the attached job description and person specification.

Person specification

Criteria

Essential criteria
  • Evidence of a good standard of written English appropriate to the role
  • Good general working knowledge of IT including Microsoft office.
  • Suitability for role evidenced in supporting statement
  • Evidence of essential experience for role
  • Meet the essential education/qualifications required for the role
  • Hold the necessary mandatory professional/clinical registration
  • Evidence of the Trust values and behaviours
  • Evidence of any other essential criteria outlined in the person specification

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingHSJ Acute or Specialist Trust of the yearStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Elvish Veeramootoo
Job title
General Manager
Email address
[email protected]
Telephone number
01737768511
Additional information

For further details / informal visits contact:

Elvish Veeramootoo, General Manager

Email address: [email protected]

Telephone number: 01737 768511 Ext. 2193

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