Job summary
- Main area
- General Medicine
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 151-VG207
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Wexham Park Hospital
- Town
- Slough
- Salary
- £28,860 - £31,671 per annum incl. HCAS
- Salary period
- Yearly
- Closing
- 15/02/2026 23:59
Employer heading
Elective and Diagnostic Bookings - Team Leader
NHS AfC: Band 4
Job overview
An exciting opportunity has arisen within the Medicine Directorate for a Elective and Diagnostic Bookings Team Leader to support the opening of the new Community Diagnostic Centre (CDC) at Upton Hospital.
This is a permanent, full-time position primarily based at Upton Hospital, however the post holder, on occasion, may be required to work cross site
at Wexham Park Hospital as and when required to meet service demands.
We are looking for an approachable, motivated, and patient-focused individual who embodies our Trust values and is committed to delivering an exceptional standard of service to both patients and colleagues.
This is a busy and fast-paced role that demands excellent organisational and multitasking abilities, along with the capacity to remain calm and
effective under pressure.
You will play a vital role in coordinating elective and diagnostic appointments, ensuring patient pathways are managed
smoothly, efficiently, and in line with service requirements.
Strong communication skills, attention to detail, and the ability to work collaboratively are essential.
Main duties of the job
The post holder will work as the Team Leader for the Waiting List team and be responsible for providing excellent customer service and contributing proactive information to support the waiting list team.
They will assist in day to day running of the waiting list, supporting the Patient Pathway Co-ordinator and deputising in their absence.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
To know more about this role and full job responsibilities please refer to the attached Job Description and Person Specification requirement.
Person specification
Qualifications
Essential criteria
- A levels / NVQ Business Administration Level 3 or equivalent experience
Desirable criteria
- ECDL /Computer Skills certification or equivalent IT and keyboard skills
Experience
Essential criteria
- Extensive administration experience
- Computer literate - experience of using Microsoft Office / Outlook/Excel and hospital IT systems
- Experience of working to deadlines, setting priorities and dealing with a varied workload
Desirable criteria
- Experience of line management in a busy administrative environment
- NHS experience
Skills and Knowledge
Essential criteria
- Strong organizational skills to manage workloads, prioritize tasks, and meet deadlines
- Ability to work under pressure
- Strong interpersonal skills
- Excellent communication skills (written and verbal)
- Understanding Clinical Governance, patient safety, confidentiality, and upholding NHS values.
Desirable criteria
- Knowledge of clinical pathways including 18 weeks RTT.
- Knowledge of NHS waiting list management
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Preethi Murali
- Job title
- Patient Pathway Coordinator
- Email address
- [email protected]
- Telephone number
- 07833 437 285
- Additional information
If the above mobile is not reachable/busy, please contact CIU on 03006 155796
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