Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Surgery
Gradd
Band 3
Contract
Cyfnod Penodol: 12 mis (n/a)
Oriau
Rhan-amser - 34 awr yr wythnos (4 Long Days (Must cover Friday))
Cyfeirnod y swydd
151-ZT-0012
Cyflogwr
Frimley Health NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Wexham Park Hospital
Tref
Slough
Cyflog
£27,106 - £28,850 per annum incl HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
19/04/2026 23:59

Teitl cyflogwr

Frimley Health NHS Foundation Trust logo

Elective Booking Officer - Surgery

Band 3

Trosolwg o'r swydd

Elective & Diagnostic Booking Officer (Surgery - STACC)

A rare and exciting opportunity has arisen to join the Elective & Diagnostic Booking Team at Wexham Park Hospital, at the heart of the Surgical Directorate. If you are looking for a fast-paced, rewarding role where you can make a real difference to patient care, this is your chance.

 You will play a key part in managing patient pathways, ensuring timely access to life-changing surgical and diagnostic services, and supporting the Trust to deliver on its key performance standards. Join a dedicated, supportive team where your contribution truly matters and where no two days are the same.

This is a fast-paced and demanding role, requiring excellent organisational skills and the ability to manage multiple tasks effectively. Strong communication skills are essential, along with the ability to meet tight deadlines, adapt quickly, and maintain a high standard of accuracy.

The successful candidate will enjoy working in a dynamic environment, liaising with patients, clinical staff, and colleagues. A proactive approach, willingness to learn, and the confidence to use your own initiative will be key to success in this role. 

Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Prif ddyletswyddau'r swydd

The successful postholder will be responsible for the proactive management of waiting lists and work queues, ensuring patients are scheduled efficiently and in line with Trust and national targets, including RTT and cancer pathways. You will coordinate and book theatre lists for surgeons across a range of specialities, working closely with clinical teams to maximise utilisation and ensure effective use of capacity.

The role requires regular liaison with consultants, clinical teams, and other key stakeholders to support the smooth running of elective and diagnostic services. You will also be a key point of contact for patients, providing clear, compassionate, and timely communication throughout their pathway.

A strong focus on delivering a high standard of customer service is essential, ensuring a professional and supportive experience for both patients and colleagues. The postholder will be expected to work accurately under pressure, prioritise workloads effectively, and contribute to continuous service improvement.

 

Gweithio i'n sefydliad

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE English and Maths pass or equivalent
  • ECDL or equivalent
Meini prawf dymunol
  • NVQ Level 2 Administration or equivalent practical knowledge

Experience

Meini prawf hanfodol
  • Experience of working in a hospital or busy office environment.
  • Significant experience in difficult patient situations.
  • Some customer care experience
Meini prawf dymunol
  • Call centre experience
  • NHS experience

Skills and Knowledge

Meini prawf hanfodol
  • Good communication skills both verbal and in writing
  • Demonstrate attention to detail and accuracy when completing tasks
  • Ability to work under pressure
  • Ability to work using own initiative
  • Excellent customer service skills and evidence of dealing with telephones and meeting targets

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Jody Browning
Teitl y swydd
Elective Bookings Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
0300 615 3496
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg