Job vacancy: Administrator - People Flexi Bank, Royal Surrey NHS Foundation Trust, Spelthorne & Elmbridge, Curfew Bell Road, Chertsey,

Job summary

Main area: Administration
Grade: Band 4
Contract: Bank: 3 months
Hours: Part time - 37.5 hours per week (Monday to Friday 9 Am to 5 PM)
Job ref: 384-SVM-Administrator-SABP

Employer: Royal Surrey NHS Foundation Trust
Employer type: NHS
Site: Unither House
Town: Spelthorne & Elmbridge, Curfew Bell Road, Chertsey,
Salary: £15.63 Pa Pro Rata
Salary period: Hourly
Closing: 14/08/2025 23:59

Administrator - People Flexi Bank

Band 4

Detailed job description and main responsibilities

Take accurate minutes for a wide range of meetings and distribute them promptly.
Provide cover for admin colleagues during short-term absences (e.g., annual leave or sickness).
Input and update patient information on EMIS/SystmOne.
Manage referrals and ensure they are directed appropriately and promptly.
Type letters and reports, including those with tables and graphics.
Book clinical and individual consultation appointments on EMIS/SystmOne.
Answer telephone calls, relay messages, and handle queries in a professional manner.
Monitor and track annual leave and sickness absences for managers.
Extract data from internal systems such as DART and assist with reporting.
Log incidents on DATIX as required.
Organize onboarding processes including ESR approvals and arranging electronic devices through SABP/PCN digital portals.
Create customized team documents (e.g., leaflets, event materials).
Plan and coordinate team events when required.

Person specification

Knowledge

Essential criteria

System One
Microsoft - Word, Excel

Desirable criteria

EMIS

Qualifications

Essential criteria

NVQ Level 4 in Business Admin or equivalent experience (4 years)
Customer Service

Experience

Desirable criteria

4 years’ experience of clerical and administrative work r

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Job Description - Administrator (PDF, 208.4KB)

Apply online now

Further details / informal visits contact

Name: Eunice Malahleka
Job title: Manager
Email address: [email protected]

List jobs with Royal Surrey NHS Foundation Trust in Administrative Services or all sectors

Apply online now Alert me to similar vacancies

Find jobs in...

Featured jobs:

Senior Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 3 days per week).

Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will be a Senior Assessor within our multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

As a Senior Assessor, you have the opportunity to focus on delivering direct care. Furthermore, if you have the relevant experience and skills, you can take on an additional responsibility. We limit this to one responsibility to allow for focused time on that topic, rather than having your time stretched too thinly. When taking on an additional responsibility, your case volume is reduced, making time available for this focused time.

For Senior Assessors, additional responsibility options include supporting more complex cases, ensuring quality assurance, providing training, facilitating family engagement, and contributing to pathway development.

About you, and how we will support you

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our additional responsibility Senior Assessor roles) and cross-skill (e.g. into ADHD when we launch that service).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, documentation, development, and team building.

For full details please click below.

Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 4 days per week).

Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will work as a member of a multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Job summary

Employer heading

Administrator - People Flexi Bank

Band 4

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Knowledge

Essential criteria

Desirable criteria

Qualifications

Essential criteria

Experience

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

Find jobs in...