Job overview

Please note that if you are applying for this role as an internal secondment from a permanent Surrey and Sussex ICB role, you will need to have confirmation that this will be supported by your current line manager. There is no automatic right to a secondment.

The Senior Administrator -Commissioning plays a leading role as part of the commissioning team sourcing placements and packages of care. The role will require travel on occasions, across Surrey and Sussex. Access to transport is therefore necessary, be it personal or public. All AACC staff are expected to work flexibly, when required, to meet the needs of the service.

Main duties of the job

The key responsibilities of the postholder are:
1.To provide a full administration service to the AACC Team from initial referral and throughout the procurement and placement process. Working with a range of Care Providers to develop relationships and establish appropriate placements and packages of care to achieve the most effective patient outcomes and to ensure financial reconciliation.
2.To engage and undertake negotiations regarding fees and elements of the service to ensure the service is appropriate for the needs of the service user, whilst ensuring best use of resources and value for money for the NHS.
3.To receive requests for a care service and manage the lifecycle of the placement or package of care from initial request for a service, identifying the most appropriate Care Provider and placing with the service.
4.To work with AACC Practitioners, Case Managers and Social Workers, Local Authority, and external providers to help source, negotiate and advise of the most appropriate type of service for service users based on clinical need, outcome, cost, and efficiency.
5.To process work in accordance with internal Standard Operating Procedures and ensure that clinical and financial related documentation is entered onto databases for all applicants/clients in a timely manner.

6.To liaise with families or representatives, ensuring they are kept fully informed and up to date throughout AACC processes.

Working for our organisation

The Integrated Care Board (ICB) has the responsibility to decide what health services are needed in Surrey and Sussex and set out how they'll be provided, making sure hospitals, primary care, and other services work together, rather than in silos, for the benefit of everyone in the community. NHS Surrey Heartlands and Sussex ICB achieve this by working in partnership with local health and care organisations, staff, patients, carers, families and the public, to support three million people across Surrey and Sussex to live healthier lives.   

Together, we have an ambitious vision for improving health and care services across Surrey and Sussex. We are working to:  
- Improve health and care outcomes for everyone, with a focus on preventing ill health and proactive care.  
- Tackle inequalities to reduce unfair gaps in access, experience, and outcomes.  
- Get better value from our services by enhancing productivity and value for money.  
- Support local communities to grow and thrive through social and economic development.  

We also work with NHS trusts and organisations which deliver healthcare services through developing Provider Collaboratives to improve healthcare pathways, so local people experience better care and outcomes.  

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We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

As part of the organisation’s commitment to achieving equality of opportunity for all staff,  NHS Surrey and Sussex ICB will consider all requests for flexible working on hiring. For most roles, the following types of flexibility are usually possible: flexible hours, compressed hours, part-time hours and/or job-sharing, and homeworking.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

In accordance with the Rehabilitation of Offenders Act 1974, NHS Surrey and Sussex ICB will not discriminate against or dismiss the applications of candidates with spent convictions for posts which are not exempt from this legislation.