Job vacancy: Outpatient Appointments Team Leader, Frimley Health NHS Foundation Trust, Windsor

Job summary

Main area: Breast Surgery
Grade: Band 4
Contract: Permanent
Hours: Part time - 22.5 hours per week (Monday to Wednesday, 08:00 - 16:00)
Job ref: 151-JLM517

Employer: Frimley Health NHS Foundation Trust
Employer type: NHS
Site: Parapet Breast Unit, King Edward VII Hospital (Windsor)
Town: Windsor
Salary: £28,860 - £31,671 per annum incl HCAS
Salary period: Yearly
Closing: 25/08/2025 23:59

Outpatient Appointments Team Leader

Band 4

Detailed job description and main responsibilities

To provide an administrative service to the Department.
Attending the Breast Cancer MDT meeting weekly.
To operate the various IT systems used to fulfil the role/department requirements, ensuring Epic is managed for all clinics and lists.
To plan and organise own work schedule.
Provide cover for other staff within the team who are on leave or out of the office.
The post holder will assist with the day to day running of the outpatient team, supporting the Deputy Service Manager of the unit.
The post holder will work closely with all clinical areas to support the Trust’s targets.

Person specification

Qualifications

Essential criteria

Educated to GCSE level or equivalent
BTEC or equivalent level of knowledge of a range of trust policies and management procedures, requiring on-going onthe-job training and experience

Desirable criteria

Demonstrable evidence of previous office / information management

Competencies for the role

Essential criteria

Able to work under pressure, prioritise, and organise
Able to work as part of a team

Desirable criteria

A track record of successful staff management/supervision

Specialist experience

Essential criteria

Experience of working as an Administrator/secretary at a senior level
Experience of dealing with the general public

Desirable criteria

Experience of working in the NHS either in a hospital or GP practice or a private practice

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name

Steve Wills

Job title

Deputy Service Manager - Parapet & FPH Breast

Email address

[email protected]

Telephone number

07464 495349

Additional information

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Job summary

Employer heading

Outpatient Appointments Team Leader

Band 4

Job overview

Main duties of the job

Purpose of Job

Working for our organisation

Working for our organisation

Detailed job description and main responsibilities

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Competencies for the role

Essential criteria

Desirable criteria

Specialist experience

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Application numbers

Documents to download

Further details / informal visits contact

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