Job overview

The post holder will provide a comprehensive clerical and reception administrative service, demonstrating a courteous, professional, and sensitive approach at all times prioritising their time, and demonstrate a high degree of flexibility and will;

• Maintain records both manually and on computerised systems.
• Handling sensitive and confidential information, i.e. patient /staffing information, or service data etc.
• Provide a clerical and word processing service associated with correspondence, reports, and other similar documentation as directed by the Manager. 

Additional support may be required in periods of sickness.

Main duties of the job

Communication
•Ensure effective communication and good working relationships with a wide range of staff at all levels of the organisation, including the Executive Directors, Senior Managers, officers and external partners/stakeholders, to ensure that processes and systems are in place for all areas of responsibility.
Planning and Design
•Arrange meetings or appointments, typing/distributing minutes as directed by the Manager.
Management, Training & Leadership
•Maintain and improve own knowledge, learning and ability to excel in the role setting an example for others.
•At all times the post holder will act in a professional, respectful, compassionate, and confidential way.

Finance and Budget
•Responsible for monitoring and maintenance of office equipment within department, ensuring it remains in working order. 

Improvement, Monitoring, Policy/Service Development
•Solve delegated problems logically and make decisions appropriate to the level of the post.

Digital and Information
•Maintain records both manually and on computerised systems handling sensitive and confidential information, i.e. staff/patient information or service data.
•Work competently with the organisations IT systems and keeping up to date with the latest software and technological developments.

Research Development. Evaluation & Audit
•Assist with audits as requested

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. 

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.