Job summary
- Main area
- Administration Support
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 0900 to 1700)
- Job ref
- 130-AC177-1025-A
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- 43 The Parade
- Town
- Cardiff
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 27/10/2025 23:59
Employer heading

Administration Assistant
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The post holder will provide comprehensive administrative support to the Cardiff Community Learning Disabilities Team.
This includes; providing administrative support, arranging meetings, coordinating information, preparation of agendas, minute taking, data entry, generation of daily work list for administration staff and regular routine audits. The post holder will;
Communicate and liaise with staff and members of partner organisations,
This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. Adopt a flexible approach when the needs of the service require. Provide support to business and project processes.
Produce work to deadlines whilst ensuring compliance with health board policies
Provide support to staff within the team/office
Provision of records and extracts (manual and electronic) for completion of audits.
Provide a diary management service with the ability to resolve conflicting diary appointments and schedules.
Make judgements involving straightforward job-related facts or situations, such as choosing and booking appropriate venues/rooms based on requirements and in line with agreed policies and procedures, resolving conflicting diary appointments and schedules.
Main duties of the job
Required to prioritise their work and to work on their own initiative,
Carry out other administrative tasks that fall within the competencies of the post holder in order to provide cover.
Follow policies and procedures in own role which are determined by systems within the team and Health Board’s corporate systems. Contribute and assist with the development of new systems and processes as part of the development of quality standards within the team.
Guided by standard procedures, good practice and understands the standards and results that are to be achieved
Manage internal and external post, including sorting and arranging collection when necessary. Contribute to team meetings, prepare and distribute documents and papers as required.
Set up, manage and maintain filing systems, ensuring that information is appropriately and securely stored, filed and retrievable whilst adhering to information governance guidelines to protect personal information.
Collate and process data, responsible for the entry and storage of data compiled by others (electronic and hard copies) Use a variety of IT applications to promote the smooth running of the department and projects
Take and transcribe formal minutes of meetings
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Essential Experience
Essential criteria
- Demonstrate experience in an administrative role
- Experience of transcribing and minute taking
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
Essential Qualifications & Knowledge
Essential criteria
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
- Good knowledge of MS Office Suite
- Thorough understanding of office procedures
Essential Aptitude and abilities
Essential criteria
- Ability to work on own initiative and manage own workload
- Good written and verbal communication skills
- Ability to work on own initiative and manage own workload
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Russell Hartland
- Job title
- Community Team Manager
- Email address
- [email protected]
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