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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent: N/A
Hours
  • Full time
  • Flexible working
37.5 hours per week (May be required to work occasional evenings or weekends)
Job ref
319-6249372IO
Employer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Employer type
NHS
Site
DASH Simulation Centre, Wansbeck General Hospital
Town
Ashington
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust logo

Clinical Teaching Support Assistant

NHS AfC: Band 3

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022).  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you:

  • Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
  • Support and connection through a variety of Staff Network groups
  • A range of flexible working opportunities
  • Generous annual leave and pension scheme
  • Access to lease car and home electronics scheme (qualifying criteria applies)
  • Opportunities to improve your professional development through our vast training programmes
  • On-site nursery places via salary sacrifice
  • Access to savings scheme via salary sacrifice with Northumberland Community Bank

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy. 

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

 

 

Job overview

We are looking for an enthusiastic and motivated individual to compliment our small team!
The post is within the DASH Simulation team to assist with the expansion of training programmes and to support medical education. 
The successful candidate will work closely with the wider education teams. and external stakeholders.
The ideal candidate will have good IM & T skills, a working knowledge of Microsoft Office Suite and excellent organisational skills.

Team working and customer service skills are essential.


A desire to expand your skills to assist with specialised technologies (such as audio, visual and simulation) would be advantageous to the role.

Main duties of the job

The core role of the job will be to ensure the efficient and effective running of training courses.

The successful candidate will provide clerical support to the DASH team, take and manage room bookings for DASH and will be the first point of contact for DASH.

The successful candidate will respond to all enquiries in a helpful and appropriate manner and will oversee and maintain resources within
DASH to support clinical courses.

You will assist in room preparation prior to occupation, to include the setting up of equipment and movement of furniture and promote an ethos of high-quality customer service to all users within education settings

Working for our organisation

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics
from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in
England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people
greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality
patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with
us. We have one of the most extensive patient experience programmes of any trust in England.

Detailed job description and main responsibilities

To support the delivery of Medical and Nursing curriculums within Northumbria Healthcare NHS Foundation Trust at all Trust sites.

To recruit and build relationships with volunteers, whom support education activities, both in person, via telephone and in writing.

To supervise and provide basic care to volunteers attending for educational activities.

To contribute to the maintenance and development of the medical education volunteer database.

To undertake all clerical duties relating to volunteer patients, e.g. writing correspondence, booking taxi’s, processing patient consent/reconsent documents on the database.

To assist in the ordering, storage, set up/take down of clinical skills equipment and consumables.

To support administrative and teaching staff trustwide.

Person specification

Qualifications

Essential criteria
  • Level 3 qualification or equivalent experience

Experience

Essential criteria
  • Excellent IM&T skills, with a detailed working knowledge of the Microsoft Office Suite and large scale databases
  • Experience of working in the NHS
Desirable criteria
  • Experience of working in an education or training environment
  • Previous experience of working in a caring environment

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Better Health at Work Award - Maintaining ExcellenceHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nichola Jenkins (DASH)
Job title
DASH Manager
Email address
[email protected]
Telephone number
01670529282
Additional information

N/A

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