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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Secondment: 9 months
Hours
  • Full time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
319-7564539IO-HAS
Employer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Employer type
NHS
Site
Cobalt Business Park
Town
Cobalt Business Park
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
13/11/2025 23:59

Employer heading

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust logo

HR Staff Bank Advisor

NHS AfC: Band 3

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022).  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you:

  • Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
  • Support and connection through a variety of Staff Network groups
  • A range of flexible working opportunities
  • Generous annual leave and pension scheme
  • Access to lease car and home electronics scheme (qualifying criteria applies)
  • Opportunities to improve your professional development through our vast training programmes
  • Access to savings scheme via salary sacrifice with Northumberland Community Bank

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years.  There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy. 

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes.  If you use AI, and it poses a risk  to the integrity your individual recruitment process, we may withdraw your application at any stage of the process. 

Job overview

We are seeking a motivated and conscientious administrator to work within our fast-paced HR Staff Bank Team. The HR Staff Bank team play a pivotal role in the HR Team at Northumbria Healthcare, we are a small team who are responsible for the deployment of bank and agency workers.  We support wards and departments across the Trust responding quickly to meet staffing demands caused by an increase in patient activity, staff holidays or illness.    

The post will be based at Northumbria House, Cobalt Business Park but you may be required to work at other sites within the Trust.  To meet the demands of the service, our office is open 365 days of the year.  Our opening hours are Monday-Friday 8am-6pm and Saturday, Sunday and bank holidays between 08.30-10.30.  There is a rota to ensure the office is manned and there is an expectation that you will work approx. 1 weekend in 4.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Previous applicants need not reapply 

Main duties of the job

To provide a comprehensive flexible administrative Human Resources service to Bank Workers, Business Units and Agencies on queries relating to temporary staffing. To maintain computerised Human Resources Systems/Records and Databases.

Provision of a comprehensive administrative Human Resources Support service to approximately 6000 Bank Workers

Working for our organisation

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.

Detailed job description and main responsibilities

Advise managers/staff of HR Staff Bank Policy and Agency Policy

Advise bank workers and managers on policies/procedures/external processes (e.g. WTD, Health at Work, Agency, Work Permits)

Resolve queries such as those relating to pay/vacancies.

Liaising with external agencies to seek staffing gaps

Set up interview arrangements i.e. collating and distributing information for the interview panel

Ensure appropriate compliance files from recruitment agencies inc health/DBS/professional registration/immigration clearances prior to commencement

Input data onto Human Resources computerised system

Assisting HR Advisors with comprehensive administrative support i.e. liaising with payroll, sickness, maternity and confirming dates for employment

Updating HR Managers /Advisors diaries / arranging meetings as required.

Person specification

Qualifications

Essential criteria
  • Level 3 qualification or equivalent, or an equivalent level of knowledge or experience e.g. and a sound working knowledge of software packages, specifically Microsoft Office (predominantly Word, Excel and Outlook)
Desirable criteria
  • • CIPD level 3 qualification

Experience and Knowledge

Essential criteria
  • Knowledge of Human Resources
  • Systems and procedures acquired through experience
  • Previous experience of working in a large busy office environment
Desirable criteria
  • Previous experience of working within the NHS
  • Knowledge or experience of computerised Human Resources Systems.

Other Requirements

Essential criteria
  • You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Better Health at Work Award - Maintaining ExcellenceHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Coe
Job title
HR Manager
Email address
[email protected]
Telephone number
07775026871
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