Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Secondment: 9 months
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- 319-7564539IO-HAS
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Cobalt Business Park
- Town
- Cobalt Business Park
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 13/11/2025 23:59
Employer heading
HR Staff Bank Advisor
NHS AfC: Band 3
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.
Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
We are seeking a motivated and conscientious administrator to work within our fast-paced HR Staff Bank Team. The HR Staff Bank team play a pivotal role in the HR Team at Northumbria Healthcare, we are a small team who are responsible for the deployment of bank and agency workers. We support wards and departments across the Trust responding quickly to meet staffing demands caused by an increase in patient activity, staff holidays or illness.
The post will be based at Northumbria House, Cobalt Business Park but you may be required to work at other sites within the Trust. To meet the demands of the service, our office is open 365 days of the year. Our opening hours are Monday-Friday 8am-6pm and Saturday, Sunday and bank holidays between 08.30-10.30. There is a rota to ensure the office is manned and there is an expectation that you will work approx. 1 weekend in 4.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Previous applicants need not reapply
Main duties of the job
To provide a comprehensive flexible administrative Human Resources service to Bank Workers, Business Units and Agencies on queries relating to temporary staffing. To maintain computerised Human Resources Systems/Records and Databases.
Provision of a comprehensive administrative Human Resources Support service to approximately 6000 Bank Workers
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
Detailed job description and main responsibilities
Advise managers/staff of HR Staff Bank Policy and Agency Policy
Advise bank workers and managers on policies/procedures/external processes (e.g. WTD, Health at Work, Agency, Work Permits)
Resolve queries such as those relating to pay/vacancies.
Liaising with external agencies to seek staffing gaps
Set up interview arrangements i.e. collating and distributing information for the interview panel
Ensure appropriate compliance files from recruitment agencies inc health/DBS/professional registration/immigration clearances prior to commencement
Input data onto Human Resources computerised system
Assisting HR Advisors with comprehensive administrative support i.e. liaising with payroll, sickness, maternity and confirming dates for employment
Updating HR Managers /Advisors diaries / arranging meetings as required.
Person specification
Qualifications
Essential criteria
- Level 3 qualification or equivalent, or an equivalent level of knowledge or experience e.g. and a sound working knowledge of software packages, specifically Microsoft Office (predominantly Word, Excel and Outlook)
Desirable criteria
- • CIPD level 3 qualification
Experience and Knowledge
Essential criteria
- Knowledge of Human Resources
- Systems and procedures acquired through experience
- Previous experience of working in a large busy office environment
Desirable criteria
- Previous experience of working within the NHS
- Knowledge or experience of computerised Human Resources Systems.
Other Requirements
Essential criteria
- You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Documents to download
Further details / informal visits contact
- Name
- Claire Coe
- Job title
- HR Manager
- Email address
- [email protected]
- Telephone number
- 07775026871
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