Job summary
- Main area
- Estates & Facilities
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday 08:30-16:30pm)
- Job ref
- 319-6250031HD
- Employer
- Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)
- Employer type
- Private Sector
- Site
- Health & Wellbeing Centre
- Town
- Cramlington
- Salary
- £25,147 - £27,596 Per annum
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Coffee Shop Manager
NHS AfC: Band 4
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.
Come and work for us and we can offer you:
- Competitive rates of pay
- Enhanced rates of pay for working evenings, nights, weekends and bank holidays
- Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions (https://www.nhsemployers.org/tchandbook) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
- NHS Pension Scheme
- Career development opportunities
- Fantastic staff benefits including car lease, home electronics, cycle to work and childcare schemes, priority access to vaccinations, physiotherapy, counselling, among many more
- A great employee experience - we score very highly on our employee satisfaction metrics
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
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Job overview
We have positions available for a Coffee Shop Manager to join the team at The Health & Wellbeing Centre. As part of this role, you will be required to maintain the standards of cleanliness as specified throughout the work areas, by means of approved methods.
Please note that it is a requirement of NHFML that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
The Catering Supervisor is responsible for the effective day to day control and direction of all catering assistants in that area. Furthermore they are responsible for the provision of a high quality and efficient, customer orientated catering service and compliance with the Trust Patient Confidentiality Policy.
The post holder will act as a role model to members of the Catering department, offering support and guidance to other staff within the department, following the principles of compassionate and collective leadership.
Main duties of the job
The successful candidate will be responsible for receiving, checking for quality, temperature and correct quantity as per order to suppliers, and the storage of such goods in the appropriate area within the time limits set out in the department policy on Hazard Analysis and Critical Control Point (HACCP).
To be able to demonstrate the ability to serve food to staff and to be able to check temperature levels and be aware of the Food Temperature Regulations.
To act as working Coffee Shop Manager assisting with all catering duties and to assist in the co-ordination of the Catering Services to the Catering Manager.
Responsible for ensuring that provisions, and non capital equipment and materials are ordered in accordance with the Trust’s procedures.
Responsible for allocating shifts, organizing rotas and completing control sheets.
Must have good communication skills and have an awareness of the appropriate image
Operating the central dish wash machine, cleaning, drying and checking of the staff/ward crockery and cutlery.
Preparation of vegetables, fruits and salads.
Preparation and dispatch of meals.
Service of food in restaurant.
Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.
The cleaning and re-stocking of vending machines.
Operation of the Staff Dining Room cash register.
Working for our organisation
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.
Detailed job description and main responsibilities
- The Coffee Shop Manager is responsible for the effective day to day control and direction of all Coffee Shop staff. Furthermore, they are responsible for the provision of a high quality and efficient, customer orientated catering service and compliance with the Trust Patient
Confidentiality Policy. - The post holder will act as a role model to members of the Catering department, offering support and guidance to other staff within the department, following the principles of compassionate and collective leadership.
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries,
Person specification
Qualifications
Essential criteria
- General Education
- NVQ Level 3 or equivalent knowledge/ Experience plus knowledge acquired though training and experience to diploma equivalent level e.g. special diets, health and safety, or management
- Level 1 Food Safety Certificate or equivalent
- Basic COSHH Awareness
- Customer Service Training
Desirable criteria
- Level 2 Food Safety Certificate or equivalent
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Katie Wright
- Job title
- Catering Manager
- Email address
- [email protected]
- Telephone number
- 0191 6072166
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