Job summary
- Main area
- 317 Hepatobiliary Surgery Specialty - FH
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22 hours per week
- Job ref
- 317-2024-20-09-DR
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £24,071 - £25,674 pro rata
- Salary period
- Yearly
- Closing
- 11/09/2024 23:59
- Interview date
- 24/09/2024
Employer heading
Administration Support Officer
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
The Directorate of Surgical and Associated Services at Freeman Hospital has an exciting opportunity for an enthusiastic, organised and motivated individual to join the Trust as Administration Support Officer to work within the Department of Hepato-Pancreatico-Biliary & Transplant Surgery.
- Interview Date Tuesday, 24 September 2024
- 22 Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
Main duties of the job
The post holder will provide assistance and support to the HPB Office and process all the HPB referrals, both external and internal. The post holder will also deal with telephone queries from all disciplines and forward onto the relevant personnel as appropriate. The post holder will provide admin support and co-ordinate the HPB Benign and Remote Care Pancreatitis MDT meetings and provide typing support for the weekly meetings.
This will include the processing and registration of referrals (cancer and benign) and dealing with some patient queries.
Working for our organisation
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Detailed job description and main responsibilities
The primary focus of the role will be to be part of a team providing comprehensive and efficient administration and clerical services to the HPB service, to organise and co-ordinate the benign HPB MDT (Multi-Disciplinary Team) Meeting and to support the remote care pancreatitis service. To work very closely with the HPB Clinical Nurse Specialist team to deliver a high quality service.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Person specification
Qualifications & Education
Essential criteria
- NVQ Level 3 or equivalent experience
- Good standard of English Language / Maths at GCSE or equivalent
Desirable criteria
- Computer qualification e.g. ECDL / CLAIT
- Clerical related qualification e.g. RSA II Typing or equivalent
Knowledge & Experience
Essential criteria
- General Clerical experience, knowledge of Microsoft Office
- Experience of NHS computerised systems / PAS
Skills & Abilities
Essential criteria
- Good Communication Skills
- Good Organisational Skills
- Ability to prioritise workload
- Ability to work effectively as part of a multidisciplinary team
- Ability to make decisions
- Ability to work to deadlines
- Good interpersonal skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sarah Murphy
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01912137128
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