Job summary
- Main area
- 317 Pharmacy - FH
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2024-43-20-DR-A
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £37,338 - £44,962 per annum
- Salary period
- Yearly
- Closing
- 19/01/2025 23:59
- Interview date
- 28/01/2025
Employer heading
Dispensary Manager
Band 6
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
The Newcastle Hospitals are looking to appoint a Dispensary Manager who will join the dispensary team based at The Freeman Hospital, this is a challenging and exciting opportunity for a Pharmacy Technician who would like to develop their managerial skills and achieve their full potential working in a busy acute hospital dispensary setting.
The person appointed will support the Specialist Lead Technician in the implementation of agreed strategy changes and provide direct leadership and support to their team ensuring delivery of change within set time scales.
Technicians interested in this position are required to bring with them motivation, an enthusiasm to promote new ideas, a determination to succeed in a challenging environment, the willingness to accept considerable delegated responsibility, the ability to remain calm under pressure and a commitment to future developments in pharmacy services.
Previous applicants need not apply.
- Interview Date: 28 January 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The successful candidate will support the Deputy Dispensary Manager in achieving effective deployment of Technician’s, Assistants and Pharmacist’s in line with agreed capacity and contingency plans ensuring the timely delivery of medicines provision to facilitate rapid patient discharge.
The Dispensary Manager will work closely with the Specialist Lead Technician to maximise efficiency, minimise waste and ensure a patient focused service is delivered. The post holder will be responsible for the close monitoring of prescription turnaround times, dispensary workload, and dispensary stockholding ensuring Key Performance Indicators are achieved and any implemented organisational change has a positive impact on dispensary activity.
This challenging role requires a GPhC registered technician who can demonstrate excellent leadership and organisational skills, and who can communicate effectively across all disciplines, the ability to prioritise and independently manage their own workload is also a requirement of the role.
Applicants must hold an approved accredited checking technician qualification
The successful candidate will be expected to participate in late duties, Bank Holiday Duties and Weekend Working
Working for our organisation
Our staff oversee over 2 million patients ‘contacts’ each year, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- To perform the role of an experienced, registered, pharmacy technician including advice, supervision and co-operation with colleagues, particularly in relation to support/cover for absent colleagues
- To manage the Dispensary Services FH or RVI by providing direction to all grades of staff, including Pharmacists, working therein in addition to routine management of technical staff.
- To contribute to the review of Trust Dispensary Services, to improve efficiency and establish greater integration
- To support the training and assessment of staff within Dispensary Services.
- To manage technicians providing support to one stop Dispensing Services
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Experience
Essential criteria
- Post qualifying experience with some of that time in a hospital.
- Experience of working in a Pharmacy Patient Services environment
- Experience of supervising staff.
- Practical experience of working as a designated checker.
Desirable criteria
- Experience of managing staff.
Qualifications
Essential criteria
- S/NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification. Registered with GPhC
- Registered with GPhC
- Recognised Accredited Checking Technician qualification
Desirable criteria
- Management qualification
- NVQ Assessor qualification
Knowledge
Essential criteria
- Knowledge and understanding of all technical aspects of pharmacy patient services, supported by practical experience. Supplemented by short courses and in-house training
- Knowledge and understanding of the Law and Ethics relating to the dispensing of medicines.
- Working knowledge of current COSHH and Health and Safety Legislation
- Evidence of professional CPD
Desirable criteria
- Knowledge and understanding of the current training requirements for pharmacy support staff
- Awareness of Trust policies and procedures relating to dispensary services.
- Knowledge of final accuracy checking procedures
Skills
Essential criteria
- Excellent training skills
- Excellent organisational skills
- Excellent oral communication
- Excellent written communication
- Excellent customer care
- Ability to maintain a high standard of accuracy in a busy environment
- Standard computer skills
- Ability to manage change
- Flexible approach to developing services
- Ability to use own initiative
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Mills
- Job title
- Specialist Lead Technician
- Email address
- [email protected]
- Telephone number
- 01912231772
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