Job summary
- Main area
- 317 Radiotherapy Treatment NCCC - FH
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2024-21-72-DR-A
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 23/09/2024
Employer heading
Scheduling Officer
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
The Northern Centre for Cancer Care is one of the country’s leading cancer treatment facilities located in a purpose built centre at Freeman Hospital. The radiotherapy service is a busy out patient service covering the North East offering treatment to around 6,000 new patients per year.
Applications are invited for the position of Radiotherapy Scheduling Officer within the Radiotherapy service. The post holder will be responsible for receiving referrals and scheduling patient appointments for in-patient and out-patient radiotherapy for cancer treatment.
You will join a team of 5 schedulers who work within the wider radiotherapy team of over 150 staff consisting of therapeutic radiographers, oncologists, dosimetrists and technologists.
The postholder will be a reliable, hardworking, enthusiastic and caring individual who is able to demonstrate initiative with good organisational and communication skills. The ability to integrate well with the existing teams and a genuine desire to contribute to providing a quality service to patients is essential.
- Interview Date Monday, 23 September 2024
- 37 Hours 30 Minutes per a week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
- To receive referrals and schedule patients for in-patient and out-patient radiotherapy for cancer.
- To appropriately book appointments for the radiotherapy treatment pathway.
- To contact patients by telephone or letter
- To manage rescheduling requests as directed by the Scheduling Team Lead.
Working for our organisation
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Detailed job description and main responsibilities
- To receive referrals and schedule patients for in-patient and out-patient radiotherapy for cancer.
To provide co-ordination of the patient pathway. A key feature of the post will be to act as the link between the patients, oncology wards, consultants, planning department, chemotherapy outpatients, treatment machines and medical records in co-ordinating the treatment plan for each patient ensuring cancer targets are not breached.
To be part of a team responsible for ensuring waiting time targets are met, using analytical, judgement, influencing and persuasion skills within the multidisciplinary team environment.
To allocate appropriate appointment slots for each stage of the treatment process, liaising with relevant staff as necessary.
To maintain awareness of service delivery developments and contribute to the implementation of change within the service.
To participate in all aspects of the administration service within Radiotherapy as required. Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
Ensure case notes, x-rays and results are available for the commencement of patients radiotherapy treatment.
To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc)
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level, with GCSE Grade 4 or above in English or equivalent or relevant experience
- NVQ level 3 or equivalent or equivalent experience
- ECDL, Microsoft Office Specialist or equivalent experience
Desirable criteria
- Minimum of 5 GCSEs grade 4 or above including Mathematics and English or equivalent.
Knowledge
Essential criteria
- Must have a familiarity with Hospital Information Management Systems such as PAS and of medical terminology
- Knowledge of NHS Waiting Times Directives
- Knowledge of Confidentiality.
- Significant clerical experience in an administrative role in a NHS / health care environment.
- Must be experienced in Microsoft Office packages (Excel, Word, etc.).
Desirable criteria
- Knowledge of Cancer Waiting Time Targets
- Previous experience in a higher clerical role
Skills
Essential criteria
- Excellent communication and interpersonal skills across a multi-disciplinary team
- Excellent organisational and time management skills with the ability to prioritise tasks.
- The ability to prioritise own workload effectively
- High level of accuracy, the presentation of information and attention to detail
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ruth Parkin
- Job title
- Clinical Specialist Radiographer
- Email address
- [email protected]
- Telephone number
- 0191 2139385
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