Crynodeb o'r swydd
- Prif leoliad
- Administrative
- Gradd
- Band 4
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
- Cyfeirnod y swydd
- 297-7285765
- Cyflogwr
- Gateshead Health NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Queen Elizabeth Hospital
- Tref
- Gateshead
- Cyflog
- £27,485 - £30,162 per annum (pro rata)
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 25/07/2025 23:59
Teitl cyflogwr
Senior Medical Secretary
Band 4
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Trosolwg o'r swydd
Senior Medical Secretary
Administrative and Clerical Band 4
Applications are invited from hard working and motivated individuals to provide a high quality medical secretarial and administrative service working as part of the medical secretarial team within the Medicine Division. You will be based at the Queen Elizabeth Hospital Gateshead.
Prif ddyletswyddau'r swydd
You should have previous medical secretarial experience, preferably within an acute medical setting and have knowledge of a full range of secretarial procedures, a working knowledge of a variety of software programmes and RSA/OCR Level 3 typing/audio/word processing or equivalent level of experience. You need to have a good understanding of medical terms
Excellent written and verbal communication skills are essential together with excellent organisational and planning skills. You should be proficient in the use of Windows, Microsoft Word. A working knowledge of Careflow is also desirable.
The post holder will be expected to manage their own workload and will be required to use a significant amount of initiative and discretion in the discharge of all duties, handling queries/enquiries efficiently and professionally.
Duties will include typing clinical letters for the team using digital dictation (Winscribe), booking and sending out appointment letters, handling case notes, requesting orphan data filing, managing waiting lists and co-ordinating admission dates. Accessing and entering data into a number of different computer systems is also a key part of the role such as Careflow, ICE, Filefast and Bluespier.
Informal enquiries welcomed by Claire Stafford (0191) 4453422
Gateshead Health NHS Foundation Trust operates a “No-Smoking Policy”
Gweithio i'n sefydliad
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Overall responsibility for providing an efficient administrative support service to clinicians to meet internal and external standards/performance indicators
Annual leave cover, Standing Operating Procedures, technological changes and MDT management/Virtual clinics.
Provides support to identified clinicians: managing diaries; support with software systems, organising meetings, rotas, leave & associated cover, teaching, training, performance and induction activities.
Investigate and collate information for DATIX incidents/complaints as required by clinicians or service management.
Oversee patient pathway (RTT, Diagnostics and Cancer) progress for nominated clinicians; calculating referral to treatment dates, monitoring progress and following up activity (e.g. investigations), liaising with Waiting List team as required, arranging inter provider referral & transfer of information and investigating potential breaches identified by the Waiting List Manager.
Oversee the smooth running of nominated clinics; managing and maximising capacity, cancellations & rescheduling, arranging additional clinics and urgent patient appointments (< 1 week) within patient pathway requirements and Service Level Agreements.
Main point of contact for patient and third parties (e.g. other clinicians, GP, police, social care, legal) to resolve queries, respond to requests for information or notify third party of information as required by clinicians.
Provide information to assist performance reporting and resolution of queries or complaints (e.g. DATIX) as required.
To provide a service for the transcription and typing of communications, reports and correspondence in line with trust contracted timescales across the relevant service line through appropriate prioritisation delegation and supervision.
To monitor expenditure for a delegated budget from the relevant Administration Manager e.g. stationery and timesheets.
Manyleb y person
Qualifications
Meini prawf hanfodol
- NVQ 3 Certificate in Business Administration or equivalent experience
- RSA 3 in Typing or Word Processing or equivalent experience
Meini prawf dymunol
- Audio typing certificate
Experience
Meini prawf hanfodol
- Experience of working in NHS or healthcare environment
- Experience of working in secretarial or office environment
- Experienced in using Microsoft Office packages
- Experience of problem solving non-routine issues
- Transcribing formal minutes of meetings and creating databases/spreadsheets
- Dealing with difficult patients/carers
- Experience of supervising/managing staff
Meini prawf dymunol
- Audio typing
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Claire Stafford
- Teitl y swydd
- Assistant Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0191 445 3422
- Gwybodaeth i gefnogi eich cais
Angela Corbett (0191) 445 2249
Rhestr swyddi gyda Gateshead Health NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector