Job summary
- Main area
- Ward Clerk
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Part time hours will be considered)
- Job ref
- 297-6113961
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £22,383 PA pro rata
- Salary period
- Yearly
- Closing
- 01/05/2024 23:59
Employer heading
Ward Clerk
NHS AfC: Band 2
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
We are looking for a friendly, enthusiastic and reliable individual to join our well established team on Ward 8 Acute Cardiology.
Previous telephone and computer skills are desirable and excellent communication and organisational skills are essential. A polite and courteous manner towards patients and relatives will also be essential for the role, together with your ability to work under pressure as part of a team on a busy medical ward with a high number of admissions and discharges.
Previous experience as a ward clerk would be desirable however full training can be provided.
The successful candidate must be able to prioritise their workload on a busy acute ward, work flexibly and be ready to adapt to changing priorities at short notice.
If you share our passion for care and feel motivated to work in a demanding but also richly rewarding environment, we would love to hear from you.
Main duties of the job
- To ensure that all notes are retrieved and prepared for patient’s attending and leaving the ward.
- To ensure that all correspondence is filed within patients case notes in a timely manner and that case notes and are maintained and updated.
- To ensure the timely admission of patients onto Careflow.
- Booking patients appointments.
- To ensure that medical notes are taken to Coding to ensure that all patients’ episodes are coded.
- Retrieve case notes and record their movement using the electronic folder tracking modules (Filefast and Medway).
- Make and receive phone calls to and from various stakeholders (internal and external to the Trust).
Working for our organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
Please see the attached documentation for full details of job description and main responsibilities of the role.
Person specification
Experience
Desirable criteria
- Previous experience in ward clerk role
Qualifications
Essential criteria
- English and Maths - Lv2 / Grade C / Level 4+
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carly Mahon
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 0191 445 2005
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