Job summary
- Main area
- Experienced security officer
- Grade
- QF0A 10
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (4 days over 7 on a rota basis)
- Job ref
- 297-QEF-7452947
- Employer
- QE Facilities
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital,
- Town
- Gateshead
- Salary
- £24,465 per annum
- Closing
- 29/10/2025 23:59
Employer heading
Security Officer
QF0A 10
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
Job overview
To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services.
Main duties of the job
- To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
- To respond to all patient and staff safety incidents.
- CCTV operation and monitoring including the processing of data requested by the Police for client approval.
- To provide an on-site and off-site alarm response service.
- The support and management of clinically related challenging behaviour.
- To complete comprehensive incident reports and associated assignment documentation.
- To liaise with Police as required for incident management.
- To provide escort duties if and when required.
- To provide general assistance to all staff, visitors and patients.
- The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
Report building defects to ensure remedial action is taken
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Detailed job description and main responsibilities
· Knowledge of the application of all regulatory and legislative requirements required to ensure a Healthy & Safe environment including: Infection Prevention and Control; Safe Working; Lone Working; and Manual Handling; Patient and Customer Care (D).
· Basic knowledge of the law and Use of Force Legislation..
· Patient and client interactions which portray a professional, supportive and caring service (E).
· Security procedures and protocols (D).
· Constructive team working and participation including multi-disciplinary team relationships(E).
· Personal organisation and time management with strong attention to detail (E).
· Physically able to carry out physical intervention techniques.(E).
· Ability to work independently and use initiative, while being part of a team. (E).
Person specification
Knowledge & Skills:
Essential criteria
- Basic knowledge of the law and Use of Force Legislation.
- Patient and client interactions which portray a professional, supportive and caring service
- Constructive team working and participation including multi-disciplinary team relationships(
- Personal organisation and time management with strong attention to detail
- Physically able to carry out physical intervention techniques.
- Ability to work independently and use initiative, while being part of a team
Desirable criteria
- Knowledge of the application of all regulatory and legislative requirements required to ensure a Healthy & Safe environment including: Infection Prevention and Control; Safe Working; Lone Working; and Manual Handling; Patient and Customer Care
- Security procedures and protocols
Experience
Desirable criteria
- Experience working in a customer orientated security role/in a healthcare setting
Qualifications
Essential criteria
- Basic numeric and literacy skills
- Willingness to undertake job related training
- SIA Frontline or Door Supervisors License
- Full Driving License
Desirable criteria
- NVQ or similar qualification
- SIA Public Space Surveillance License
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Andrew chikungwa
- Job title
- Deputy head of security
- Email address
- [email protected]
- Telephone number
- 0191 4820000
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