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Job summary

Main area
Digital Product and Delivery
Grade
Band B (£18.51 per hour)
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
263-SOL-DIG25-009
Employer
NTW Solutions
Employer type
NHS
Site
St Nicholas, Hopewood Park or Carleton Clinic
Town
Newcastle or Sunderland or Carlisle
Salary
£36,189 per annum
Closing
13/11/2025 23:59

Employer heading

NTW Solutions logo

Digital Product and Delivery Co-ordinator

Band B (£18.51 per hour)

We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.

Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.

We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.

Job overview

The Digital Product and Delivery Co-ordinator is a varied job.  We are seeking candidates with a passion for project and system support work.  If you have an eye for detail, great communication and analytical skills - this could be the job for you! 

Main duties of the job

You will work in a supportive role to the Digital Product and Delivery team.  The team support the implementation, configuration, testing and training for clinical and corporate systems and digital solutions. 

Working for our organisation

NTW Solutions is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by CNTW NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

Detailed job description and main responsibilities

Please refer to the Job Description itself for a wider overview of the role.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

 Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person specification

Education & Qualifications

Essential criteria
  • Education to degree level (or equivalent experience)
  • PRINCE2, project management, change management qualifications (or equivalent experience)
  • Qualifications in the area of system administration (or equivalent experience)

Experience

Essential criteria
  • Experience of using a range of digital systems and solutions
  • Experience of digital configuration, test and training

Skills and Knowledge

Essential criteria
  • Strong analytical and communication skills
  • Computer literate

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleDisability confident employerArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Aberdeen
Job title
Digital Customer Services Manager
Email address
[email protected]
Telephone number
0191 933 7536
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