Job summary
- Main area
- 317 Pharmacy
- Grade
- Pharmacy Manager
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2025-PHARMA-07
- Employer
- Newcastle Hospitals PharmaServices Limited
- Employer type
- Public (Non NHS)
- Site
- Royal Victoria Infirmary
- Town
- Newcastle Upon Tyne
- Salary
- £29,329 per annum
- Salary period
- Yearly
- Closing
- 11/05/2025 23:59
- Interview date
- 19/05/2025
Employer heading
Pharmacy Manager
Pharmacy Manager
Job overview
We are looking for a highly capable, enthusiastic, and motivated Pharmacy Manager with experience in hospital or community pharmacy to join our newly established Newcastle Pharmacy Services team.
Based at the RVI, you will be responsible for leading, motivating and effectively managing a team of pharmacy staff to deliver an effective pharmacy service, with a strong focus on customer service to patients of the Trust.
Full time 37.5 hours per week
Interview date: 19 May 2025
25 days annual leave plus bank holidays
Pension: Nest Pension Scheme; 5% employee contribution and 3 % employer contribution
Pay Date: 28th of the month
Main duties of the job
Working with the Superintendent Pharmacist and Multi-site Manager, you will advise the hospital and its departments on the safe management of medicines, ensuring compliance with current legislation and professional standards. You will be responsible for incident investigation in relation to dispensing errors and patient safety incidents and ensure that staff are appropriately trained to deliver the service.
The management of the daily workflow will be a key priority of this role and therefore we are looking for a candidate with the skills and experience to provide direction and leadership to ensure that key performance indicators are met.
You will ensure that all procedures relating to the supply of medicines are undertaken on a daily basis by the staff in the outpatient pharmacy department.
The post holder will communicate with pharmacy staff, other healthcare professionals and external customers on wide range of queries relating to the supply, availability and cost of medicines (including controlled drugs, unlicensed medicines, and specials); and supply issues or delays.
Working for our organisation
Our new outpatient pharmacy - Newcastle Pharmacy Services - will operate from 1 December 2024 as a subsidiary of the Trust. This follows an announcement from Lloyds in August 2024, that it was withdrawing from its 64 Lloyds Pharmacy-branded hospital pharmacy sites across the country, including those at the RVI and Freeman Hospitals.
Detailed job description and main responsibilities
Important note on completion of reference section of Application Form
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of Newcastle Hospitals Pharmacy Services Ltd that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Person specification
Qualifications & Education
Essential criteria
- NVQ 4 / Diploma in Management or equivalent previous practical experienc
Desirable criteria
- Management qualification
- Pharmacy Service Skills NVQ Level 2 (QCF)
- Qualification for Dispensing / Pharmacy Assistants or a Community Pharmacy dispensing qualification
Skills
Essential criteria
- Excellent training skills
- Excellent organisational skills
- Excellent oral communication
- Excellent written communication
- Excellent customer care
- Ability to maintain a high standard of accuracy in a busy environment
- Standard computer skills
- Ability to manage change
- Flexible approach to developing services
- Ability to use own initiative
Knowledge
Essential criteria
- Knowledge and understanding of all technical aspects of pharmacy patient services, supported by practical experience. Supplemented by short courses and in-house training
- Knowledge and understanding of the Law and Ethics relating to the dispensing of medicines
- Working knowledge of current COSHH and Health and Safety Legislation
Desirable criteria
- Knowledge and understanding of the current training requirements for pharmacy support staff.
- Awareness of Trust policies and procedures relating to dispensary services.
Experience
Essential criteria
- Experience of working in a Pharmacy environment
- Experience of managing and supervising staff.
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Elliott
- Job title
- Multi-Site Pharmacy Manager
- Email address
- [email protected]
- Telephone number
- 07948375175
If you have problems applying, contact
- Address
-
The Newcastle Upon Tyne Hospitals
- Telephone
- 0191 2826276
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