Job vacancy: IT Trainer, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 Regent Point

Job summary

Main area: 317 IT - Business Solutions
Grade: Band 5
Contract: Fixed term: 9 months (from date of appointment)
Hours: Full time - 37.5 hours per week
Job ref: 317-2025-30-015

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Regent Point
Town: 317 Regent Point
Salary: £31,049 - £37,796 per annum
Salary period: Yearly
Closing: 14/08/2025 23:59
Interview date: 26/08/2025

IT Trainer

Band 5

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Detailed job description and main responsibilities

• To support the IT Training Manager in designing, delivering and evaluating IT training in formal and informal environments, to both individuals and large groups of staff including virtual delivery.

Person specification

Knowledge

Desirable criteria

• Understanding of NHS including recent reforms

Skills

Essential criteria

• Advanced IT skill sets, e.g. Microsoft Office Specialist or working towards
• Ability to use initiative and work flexibly without direct supervision

Desirable criteria

• Able to converse fluently, logically and confidently with a wide range of levels of staff
• Excellent interpersonal skills
• Effective organisation and communication skills, combined with ability to work to deadlines under pressure
• Analytical skills including the ability to handle numerical data and statistics
• Negotiating and problem-solving skills

Experience

Essential criteria

• Successful track record in contributing to the delivery of complex programmes of technology-based change leading to realisation of benefits, ideally in an NHS environment.
• Proven experience as a Trainer in a face-to-face classroom environment
• Experience of designing technical course materials

Desirable criteria

• Project Management experience
• Experience of Cerner Millennium applications (PM office, Scheduling Appointment Book, PowerChart, FirstNet) or Specialist Cerner applications qualification)
• Experience of TPP SystmOne

QUALIFICATIONS

Essential criteria

• Educated to degree level or equivalent experience, preferably in an IT or Education related subject
• English Language GCSE grade 4 or above

Desirable criteria

• Teaching qualification, e.g. Certificate of Education

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Mindful employer. Being positive about mental health.

Better Health at Work Award - Maintaining Excellence

Defence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name: Robert Burroughs
Job title: Senior IT Training Officer
Email address: [email protected]
Telephone number: 0191 2137373

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Job summary

Employer heading

IT Trainer

Band 5

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Knowledge

Desirable criteria

Skills

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

QUALIFICATIONS

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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