Job summary
- Main area
- 317 Pharmacy Staff Recharges
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2025-40-050-VA1
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Regent Point
- Town
- 317 Regent Point
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 11/11/2025 23:59
- Interview date
- 26/11/2025
Employer heading
Clinical Pharmacy Technician
Band 5
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
We are delighted to offer a permanent full-time post in our award-winning Integrated Pharmacy Hub. We are a friendly team of Pharmacy Technicians, Pharmacists, and administrative staff, based at Regent Point near Regent Centre Metro station in Gosforth.
We support patients, GPs and GP practice staff across Newcastle with medicines issues and prescribing; we liaise with secondary care and community pharmacy and nursing services to solve problems for patients. Our ideal applicant works well in a team, has well-developed communication skills and understands how to deliver person-centred care.
- Interview Date Wednesday 26 November 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Key responsibilities of the role include solving medicines related problems for patients and alleviating GP workload. This will include:
- reconciling medicines after hospital appointments or admissions
- making changes to the patient’s primary care record
- issuing medicines
- talking to patients about new/changed medicines
- providing alternative medicines during stock supply shortages
- adjusting medicine formulations for swallowing difficulties or MDS provision
- bringing medicine issues in line for repeat dispensing or proxy ordering
- re-authorising repeat medicines
The successful applicant will register with Centre for Postgraduate Pharmacy Education’s Primary Care Pharmacy Education Pathway (PCPEP); the course is fully funded by Health Education England and we will provide full financial support for travel, study leave and any equipment needed. Clinical supervision from an experienced pharmacist in our team will be provided before, during and after the education programme. More information about PCPEP is available at https://www.cppe.ac.uk/career/pcpep/pcpep-training-pathway
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- To practice as an experienced pharmacy technician.
- To practice as a registered pharmacy technician.
- To provide a clinical service to identified patients
- In domiciliary general practice or Trust settings including reducing risk associated with the admission and discharge process.
- To undertake a broad range of technical pharmaceutical activities in the dispensary, including providing advice to patients and other healthcare staff.
Person specification
KNOWLEDGE
Essential criteria
- Knowledge and understanding of all technical aspects of pharmacy patient services, supported by practical experience gained by practical experience of an approved training programme
- In addition successful completion of an in-house competency based training programme or previous relevant post qualification relevant clinical experience which provides an equivalent level of additional experience
SKILLS
Essential criteria
- Excellent oral and written communication
- Excellent customer care
- Working knowledge of pharmacy, hospital and/or general practice computer systems
EXPERIENCE
Essential criteria
- Practical experience of working in a relevant clinical pharmacy environment
Desirable criteria
- Practical experience of working as a designated checker
- Familiar with Medicines Information enquiry answering resources
QUALIFICATIONS
Essential criteria
- S/NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification plus experience to degree equivalent
- Registered with GPhC
Desirable criteria
- Medicines Management qualification
- Formal management qualification
- NVQ Assessor qualification
- An Accredited Accuracy Checking Qualification
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Hannah Straker
- Job title
- Lead Clinical Pharmacy Technician
- Email address
- [email protected]
- Telephone number
- 01912837295
- Additional information
Julie Rowan
Lead Clinical Pharmacy Technician
01912138753
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