HealthJobsUK

Job overview

An exciting opportunity has arisen within the 18 Week Team, and we are looking to recruit two Band 3, Patient Pathway Trackers on a full time, part time or job share basis.  

The role requires an enthusiastic, well organised self-starter, who can work independently and as part of a team, converse fluently, logically, and confidently with multidisciplinary personnel within the Trust to provide excellent care without unnecessary delay.

As part of the Chief Operating Officer Directorate, the Patient Pathway Trackers will join us and provide a specialist validation service relating to our Waiting Times. You will be helping us maintain the accuracy of our waiting times information and supporting clinical teams to reduce waiting times.

The Tracker is responsible for providing accurate and timely data, to identify patients who may breach national targets and take appropriate action to negate this. In addition, the Patient Pathway Tracker will carry out pathway mapping, analysing delays and bottlenecks and work as part of a team to resolve these. 

The successful candidates will possess excellent communication and organisational skills, knowledge of E-record and excel spread sheets and be able to work to tight deadlines. A comprehensive range of practical, analytical skills would be advantages.

• Interview Date Tuesday, 01 October 2024
• Full Time/Part Time/Job Share Available Hours/Week

Main duties of the job

There is currently significant pressure on NHS waiting lists and a backlog of patients waiting for hospital treatment. 

This post is fundamental to helping the Trust monitor its compliance with NHS waiting time targets and work towards reducing these to pre-pandemic levels.

• To validate patient pathways and work with designated directorate teams to drive improvement in reported waiting list accuracy.
• The postholder will be expected to work autonomously, managing their own workload, meet tight deadlines, manage competing priorities and work in collaboration with the 18 week team to help ensure data is validated for submission against national and local waiting time targets.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.